Talk to a Canadian licensed doctor online
Skip the wait and get care on your schedule. We offer 24/7 access to licensed Canadian doctors. You can chat with them within minutes without booking any prior appointment or travelling long distances. Whether you live in a busy city or a rural town, visit an online doctor in Canada anytime from your phone or computer.
- Urgent care and primary care
- Start a consultation without an appointment
- Chat with licensed doctors
- Serving urban, suburban and remote areas in Canada
Trusted by millions for instant online care
Over 1 million Patients
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How to consult a doctor online in Canada?
You can consult a doctor in Canada through Your Doctors Online. You don’t need a referral, a family doctor, or even a health card to get started. All you need is a phone or computer and a secure connection to get started. Here are the steps to talking to our virtual doctors:
Describe your symptoms
Download our app and register your account. Then, briefly explain your health concerns or symptoms to get started. This information helps us match you with the right physician. You can even share photos to streamline the process.
Connect with a doctor
You’ll be connected to a licensed Canadian doctor via secure chat with options for audio or video call as needed. Your doctor will greet you and address all your questions. You can send pictures (e.g. a photo of a rash) or documents privately through the chat to help the doctor understand your case.
Get online treatment
You’ll receive a personalized treatment plan, including prescriptions sent to your pharmacy, home-care advice, a specialist referral, or a lab requisition if needed. Before the consultation ends, you can clarify any instructions, whether it’s how to take a new medication or when to do a follow-up.
Find our 24-hour licensed telehealth doctor all across Canada
What can a virtual Canadian doctor do for you?
24/7 Primary & urgent care
Get diagnosis, and treatment plans for cold & flu, infections, and other non-emergency issues whether you’re in an urban centre or a remote area.
Prescriptions sent to your pharmacy
Our doctors can prescribe new drugs, such as an Amoxicillin prescription, or provide a refill for Wegovy prescriptions and other existing medications in minutes.
Doctor's notes for work or school
You can get valid sick notes to excuse your absence from school or work. These notes are accepted by employers, schools, and universities across Canada.
Lab & imaging requisitions
You can get a requisition for a lab test, blood work, or an X-ray if your online doctor determines it’s necessary after your consultation.
Annual check-ups
Yearly checkups are great for Canadians in rural areas or anyone too busy to visit a clinic. Discuss any new concerns, manage chronic conditions, and receive preventive screenings.
Mental health counselling
Our online mental health consultations offer flexible, private, and timely care for anxiety, depression, stress, grief, or other emotional challenges.
Nutrition consultations
Your doctor visit can help you get nutrition advice, diet plans, and GLP-1 medications (such as Ozempic prescription online) from your home.
What conditions can be treated online in Canada?
Our doctors can address hundreds of medical conditions online, anything that doesn’t require hands-on emergency treatment. Here are some of the major categories of health issues that are handled through virtual care:
Acute, everyday illness
Virtual care is a practical way to manage common, non-emergency health issues such as:
- Antibiotics for UTI
- Colds and flu
- Online strep throat treatment
- Ear infections
- Sinus infection treatment
You can get a diagnosis, a treatment plan, and a prescription if needed, without stepping into a clinic.
Skin conditions & allergies
Virtual healthcare providers can provide treatment for skin irritants, eczema, psoriasis, acne, insect bites, allergic reactions, and prescribe topical or systemic therapy. Some of these medications could be:
Chronic conditions
Living with a chronic condition often means regular check-ins, and that’s where virtual care can help fill the gap. Online consultations make it easy to renew prescriptions, monitor symptoms, and adjust dosages for:
- Asthma Inhaler prescriptions
- Diabetes (Mounjaro refills online)
- Lisinopril refill for high blood pressure,
- Medications for thyroid issues, or arthritis meds
Mental health conditions
Nearly one in three adults has their care needs partially met or unmet in Canada. Virtual care in Canada allows you to skip the waitlist and get online doctor’s prescriptions for anxiety, mood disorders, depression, and other mental health issues from Toronto, Vancouver, Halifax, Saskatoon, or anywhere else. These include:
Women's health conditions
Over a million Canadians are facing barriers to routine reproductive care. 7% of women overall, and 14% of women aged 18–29 experience difficulty getting birth control prescriptions due to crowded walk-in clinics, awkward doctor conversations, and a lack of family doctors. With telehealth clinics, you can get the following within minutes, without waiting hours:
Chat with a fertility doctor online to get your prescription sent to your local Canadian pharmacy the same day.
Men's health conditions
Erectile dysfunction affects nearly half of Canadian men aged 40 to 88, yet stigma prevents many from ever seeking help. Telehealth consultations allow you to confidentially connect with a licensed physician via chat or video, discuss symptoms frankly, and receive a legitimate prescription for:
- Prescription for Viagra
- Cialis in Canada
- And other medications
Paediatric care
You can even get support for your child’s ear infections, including:
- Rash
- Sore throat
- Mild asthma attacks
- Coughs
- Pink eye
Obesity treatment
Our licensed doctors can diagnose, and treat obesity online. Some of the medications you can be prescribed include:
Meet our licensed online Canadian doctors
Dr. Cheema is a distinguished, board-certified Cardiology and Internal Medicine specialist who brings nearly 30+ years of extensive clinical experience to his practice. A proud graduate of Nishtar Medical College, he has been operating as an independent practitioner since 2001. He focuses on the diagnosis, management, and long-term care of complex cardiovascular and internal medicine conditions.
Dr. Marsha Dunkley has been committed to providing compassionate, comprehensive medical care to patients across a broad spectrum of health concerns for more than five years. Her clinical experience spans both chronic conditions such as diabetes, hypertension, and high cholesterol and acute illnesses, including the common cold, seasonal allergies, influenza, and COVID-19.
Dr. Sohail Cheema is a seasoned pediatrician with 30+ years of experience. A 1987 graduate of Nishtar Medical College, he’s recognized for patient-centered care and clear communication. He's a member of the Royal College of Physicians (UK & Ireland) and certified in Ontario. He practices at Halton Healthcare – Georgetown and St. Michael’s Hospital in Toronto.
Dr. Leideman is an internal medicine physician with 30+ years of experience, currently focused on long-term care and chronic disease prevention. Known for her ethical, research-based approach, she holds certifications in human research ethics. A graduate of UWO and U of T, she completed residency at St. Joseph’s and remains active in research and professional medical organizations.
Is virtual care in Canada right for you?
While telemedicine in Canada is an effective alternative to treatment of everyday illness, prescription for uncontrolled medications, receiving online doctor’s notes, and getting referral to a specialist, it is still not suitable in emergencies, including:
- Chest pain
- Severe bleeding
- Strokes
- Suicidal ideation
- Prescription of adderall, opioids, and other controlled substances
All you need to consult an online doctor in Canada
Before you start your virtual consultation, here’s a quick checklist to make sure you're prepped and your doctor has everything they need to provide the treatment that cures you:
A quiet space with strong internet
Find a quiet, private space with a stable internet. Whether you are in downtown Toronto or a remote part of Nunavut, a strong connection ensures your consult doesn’t freeze mid-sentence. It also gives you the privacy to talk openly with an online doctor in Ontario, Yukon, and other provinces without background noise or distractions.
List of your symptoms
It’s important to have your symptoms listed with you so that you can confidently answer your doctor during the consultation, without missing anything, and get instant treatment and a prescription online.
Your current medications
Include anything you’re taking, prescription meds, supplements, or even over-the-counter pain relievers in your medication list.
Relevant medical history
Certain medications have different side effects in people with co-infections, liver issues, or kidney impairment. So don’t leave out any information or part of your medical history to guesswork. Have it ready, even if it’s just a note on your phone.
Your preferred consultation format
Choose text, audio, or video for your virtual consultation. Text chats are great if you want privacy or feel more comfortable typing. Video is helpful if you want face-to-face interaction or need to show something visual that may help in diagnosis.
Photos or camera access
For visible signs and symptoms like rashes, pink eye, or wounds, take a clear photo in daylight or make sure your camera is ready.
Frequently asked questions
Can doctors prescribe antibiotics over telemedicine in Canada?
Yes, the provincial Colleges of Physicians and Surgeons permit licensed physicians to prescribe antibiotics via telemedicine, provided they conduct a thorough virtual assessment to ensure appropriate medical use. Through Your Doctors Online, you can connect securely with licensed doctors who can evaluate your symptoms, diagnose infections, and, if medically necessary, provide online antibiotic prescriptions sent directly to your local pharmacy.
Can I get an emergency prescription online in Manitoba?
Yes, you can obtain an emergency medication refill online through our service. Simply talk to one of our licensed online doctors in Manitoba, who will evaluate your condition. If medically appropriate, they will send a prescription directly to your local Canadian pharmacy.
How do online doctor visits work at Your Doctors Online?
Download our app, choose a payment plan, and describe your medical condition to begin a PIPEDA-compliant chat, voice, or video session. Within minutes, a board-certified physician joins, conducts a consultation of up to 60 minutes, and, if required, sends prescriptions to your chosen pharmacy, emails doctor’s notes, or sends lab requisitions. We are available 24/7 and use a flat fee at any hour.
How do I find a doctor accepting new patients in Canada?
Finding a family doctor accepting new patients in Canada can be challenging due to limited availability and long waitlists. Your Doctors Online provides you with instant access to licensed doctors. Receive medical consultations, prescriptions, sick notes, and ongoing care anytime without booking an appointment or waiting in long queues.
Where can I get a quick prescription refill?
You can get prescription refills online within 5 minutes with Your Doctors Online. All you have to do is register on our app, start a virtual consultation, and get your prescription sent to your local pharmacy in Canada.
Can an online British Columbia doctor treat a UTI?
Yes, a licensed online doctor in BC can diagnose and prescribe antibiotics for a UTI through telemedicine, following guidelines set by provincial medical regulatory bodies. If you need UTI treatment, our doctors can evaluate your symptoms, prescribe antibiotics if medically appropriate, and send a prescription to your local pharmacy for prompt treatment.
Are your online doctors real doctors?
Yes, every doctor you see online with us is a fully licensed Canadian physician, not AI or unqualified staff. Our providers are in good standing with their provincial Colleges (for example, the College of Physicians and Surgeons of Ontario) and many have decades of clinical experience. When you start a consultation, you’ll see the doctor’s name and credentials in the app, and you can view full profiles on our website. Rest assured, all medical advice and prescriptions come from real doctors following Health Canada’s telemedicine guidelines.
How quickly can I see a doctor online in Canada?
It depends on the type of telehealth service you are using. With YDO, you can get connected to a board-certified doctor within 5 minutes. Moreover, because we are 24/7, this applies at any time of day or night. Need a doctor at 2 AM? You’ll get one in minutes. Need help on a Sunday or a holiday? We’re here.
Can I get a sick note without seeing the doctor in Canada?
Yes, you can get a real sick note for work or school in Canada without visiting a doctor in person through Your Doctors Online. All you have to do is create an account on our telehealth clinic, describe your condition, get assessed by our doctors, and receive a valid doctor’s note online within 5 minutes.
Can I get a specialist referral from an online doctor?
Absolutely. If your condition requires a specialist (like a dermatologist, cardiologist, or psychiatrist), the online doctor can write a referral covered by your provincial health plan. You’ll receive the referral note to bring or fax to the specialist’s office, making it easier to access insured care without delays.
How can a foreigner see a doctor in Canada?
Foreigners can see a doctor in Canada by visiting walk-in clinics, private practices, or using virtual care services. While the walk-in clinic may make you wait for hours to get treatment for a routine illness, you can talk to an online doctor to get a quick diagnosis, prescription, and treatment. You can do so by registering on YDO, as we are open 24 hours for everyone in Canada.
Why is it hard to see a doctor in Canada?
Canada has a shortage of about 23,000 family physicians, with only ~1,300 new graduates entering family medicine each year. Meanwhile, over 6.5 million Canadians lack access to a regular primary care provider. Even when insured, millions face long waits: 36% of patients referred to a specialist waited three months or more, and the median delay from referral to treatment is now 30 weeks. That’s why virtual care is important in Canada. It makes it easier to:
- Speak to a licensed doctor
- Get valid prescriptions without insurance
- Get a real online doctor’s note
- Request for specialist referrals
- Manage your chronic conditions
- Maintain a healthier lifestyle
