Talk to an online doctor in Canada, within minutes

Your Doctors Online is a 24/7 virtual clinic that connects you with licensed healthcare providers through chat, audio, or video. You can get medical advice, prescriptions, lab orders, and doctor’s notes, and other healthcare services from your phone without going to a clinic.

Yes. Our goal is to connect you to our physicians in under a minute, 24 hours a day, 7 days a week. You will be connected to a doctor in less than 30 seconds, and there is no need to book days or weeks in advance for your appointment.

Yes. All supervising physicians on Your Doctors Online are licensed in the regions where they practice. They follow the same standards of care as in-person clinics and comply with the regulations of their state medical college.

We provide virtual care for most of the health concerns you’d usually bring to a walk-in clinic, such as:

• Cough, cold, flu, fever
• UTIs and other infections
• Skin issues (rashes, acne, sores)
• Stomach problems (nausea, vomiting, diarrhea, constipation)
• Allergies
• Mild psychological problems (anxiety, low mood)

If we can’t safely manage your condition online, we’ll advise where to go next.

Virtual doctors are helpful for many everyday health concerns, but they aren’t the right choice for emergencies. Call 911 or visit your nearest emergency department if you experience:

• Chest pain or difficulty breathing
• Signs of a stroke (face drooping, arm weakness, speech trouble)
• Severe injury or heavy bleeding
• Sudden, intense pain
• Thoughts of harming yourself or others

For safety reasons, we also don’t prescribe controlled medications (such as narcotics or benzodiazepines). If your condition requires an in-person assessment, our licensed doctors will guide you on the next steps, so you receive the right care.

Yes. Our doctors can issue most medications when it’s medically appropriate. You will get free prescription delivery to your preferred Canadian pharmacy, and in many cases, you can also get home delivery, depending on local pharmacy options. We do not prescribe controlled substances (for example, narcotics, opioids, or certain stimulant medications).

Yes. If our online doctor determines it’s appropriate, they will provide you with one in minutes. You’ll receive a PDF with the doctor’s name, license details, and contact information, which you can download.

Yes. Our doctors can provide requisitions for blood work, X-rays, and other tests when medically indicated during the audio or video chat. You take the requisition to a local lab or imaging center, and the results are sent back for review.

Yes. Our family-friendly plans allow you to get care for yourself and eligible family members (such as your children or spouse). You’ll be able to choose who the visit is for when you start a health consultation.

Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with PIPEDA privacy laws in the regions we serve. Your information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).