Talk to an online doctor in Canada by video, audio, and text chat in minutes

Finding a family doctor accepting new patients in Canada can be hard. Many clinics have long waitlists and only a few doctors are taking new patients. With Your Doctors Online, you can start a virtual doctor visit right away. Get medical advice, prescriptions, sick notes, and ongoing care anytime.

Canada has a shortage of about 23,000 family doctors. Only around 1,300 new doctors enter family medicine each year. Because of this, more than 6.5 million Canadians do not have a regular family doctor. Even people with insurance often wait a long time. Over one in three patients wait three months or more to see a specialist. The average wait from referral to treatment is now about 30 weeks.

That’s why virtual care matters in Canada. It helps you:

• Talk to a licensed doctor
• Get valid prescriptions, even without insurance
• Receive a real online doctor’s note
• Ask for a specialist referral
• Manage chronic conditions
• Stay on top of your health and lifestyle

Yes. Our virtual care services are available in rural and northern communities, including Nunavut and Yukon. You can connect with a licensed doctor anytime, without needing to travel.

Before you start your virtual consultation, here’s a quick checklist to make sure you’re prepped and your doctor has everything they need:

1. A quiet space with strong internet
   Find a quiet, private space with a stable internet. Whether you are in downtown Toronto or a remote part of Nunavut, a strong connection ensures your consultation doesn’t freeze mid-sentence.
2. List of your symptoms
   It’s important to have your symptoms listed with you so that you can confidently answer your doctor during the consultation, and get instant treatment and a prescription online.
3. Your current medications
   Include anything you’re taking, prescription meds, supplements, or even over-the-counter pain relievers in your medication list.
4. Relevant medical history
   Certain medications have different side effects in people with co-infections, liver issues, or kidney impairment. So don’t leave out any information or part of your medical history to guesswork.
5. Your preferred consultation format
   Choose text, audio, or video for your virtual consultation. Text chats are great if you want privacy or feel more comfortable typing. Video is helpful if you want face-to-face interaction or need to show something visual that may help in diagnosis.
6. Photos or camera access
   For visible signs and symptoms such as rashes, pink eye, or wounds, take a clear photo in daylight or make sure your camera is ready.

Your Doctors Online connects you with a wide network of licensed healthcare providers, including:

• Family medicine and internal medicine doctors: For general health concerns
• OB-GYNs: For women’s health, pregnancy, and reproductive care.
• Pediatricians: For children’s health, from infections to ongoing care.
• Obesity medicine specialists: For weight management and metabolic health.
• Nutritionists: For personalized diet guidance and long-term lifestyle changes.
• Mental health providers: For counselling, stress management, and psychiatric prescriptions.

While telemedicine in Canada is an effective alternative to treatment of everyday illness, prescription for uncontrolled medications, receiving online doctor’s notes, and getting referral to a specialist, it is still not suitable in emergencies, including:

• Chest pain
• Severe bleeding
• Strokes
• Suicidal ideation
• Prescription of adderall, opioids, and other controlled substances

Yes, licensed online doctors can prescribe antibiotics in Canada through telemedicine as per the regulations of Colleges of Physicians and Surgeons  after a proper virtual check-up. With Your Doctors Online, you can securely talk to a doctor, explain your symptoms, and get diagnosed. If antibiotics are needed, the doctor will send a prescription straight to your nearest pharmacy.

Yes, you can get an emergency medication refill online. Just talk to one of our licensed online doctors, who will check your condition. If it’s safe and needed, the doctor will send a prescription to your local pharmacy in Canada.

Download our app, pick a payment plan, and tell us about your health concern to start a secure PIPEDA-compliant chat. In just minutes, a licensed doctor will join your call. The consultation can last up to 60 minutes. If needed, the doctor can send prescriptions to a pharmacy that is closest to you, email you a sick note, or order lab tests. We’re here 24/7, and the fee is the same no matter the time.

You can get prescription refills online within 5 minutes with Your Doctors Online. All you have to do is register on our app, start a virtual consultation, and get your prescription sent to your local pharmacy in Canada. 

Yes. An online doctor in Canada can give you antibiotics for a UTI. After checking your symptoms, the doctor will send the prescription to your local pharmacy. You can then pick up your medicine and start treatment quickly.

Yes. Every doctor you meet online with us is a real Canadian physician. They are not AI or untrained staff. Our doctors are licensed by their provincial Colleges, such as the College of Physicians and Surgeons of Ontario. Many of them have years of experience helping patients.

When you start a visit, you will see the doctor’s name and credentials in the app. You can also read their full profile on our website. All medical advice and prescriptions come from real doctors. They follow Health Canada’s telemedicine rules to keep you safe.

It depends on the type of telehealth service you are using. With YDO, you can get connected to a board-certified doctor within 5 minutes. Moreover, because we are 24/7, this applies at any time of day or night. Need a doctor at 2 AM? You’ll get one in minutes. Need help on a Sunday or a holiday? We’re here.

Yes, you can get a real sick note for work or school in Canada without visiting a doctor in person through YDO. All you have to do is :

• Create an account on our telehealth clinic
• Describe your condition
• Get assessed by our doctors
• Receive a valid doctor’s note online within 5 minutes

Yes. If you need a specialist, such as a dermatologist, cardiologist, or psychiatrist, an online doctor can give you a referral. This referral is covered by your provincial health plan. You will get a note to bring or fax to the specialist’s office. This helps you see the right doctor faster without long delays.

A foreigner can see a doctor in Canada by going to a walk-in clinic, a private office, or using virtual care. Walk-in clinics often mean long waits, even for simple problems. With Your Doctors Online, you can talk to an online doctor anytime, day or night. You’ll get a quick check-up, a prescription if needed, and treatment—all by registering in our app.