Frequently Asked Questions

Your Doctors Online is an online application that connects patients with experienced and board-certified doctors. Our application allows our users to chat, send pictures and videos with real doctors to get medical advice at the touch of a button. Our doctors have expertise in many different areas of health including sexual health, pregnancy, cardiology, dermatology, cold and flu, gastro-intenstinal issues, mental health issues and much more.
We are a proudly Canadian company with world-class doctors. Our doctors work diligently around the clock to provide free medical consultations 24 hours a day, 7 days a week. As we need to have around the clock coverage, some of our doctors are globally situated. We are here for you whenever you need us. When you download our app, you will always have a well educated, board-certified physician ready to assist.
All of our doctors are well educated and screened to ensure they are able to discuss topics in the general physician field. Our physicians respond to our patients on a rotating basis to ensure 24 hour coverage. With this continuous coverage, we cannot guarantee that you will be able to speak to a specific doctor at any given time. In some cases, the doctor on call may transfer you to a specific physician if they determine another physician could provide better insights for your particular medical concern.
Your Doctors Online is a smartphone-based application that can be downloaded through the Apple Store or the Google Play Store. Once you have downloaded our free app, you simply click on the app to be connected with an online doctor and try out our free chat. Simply answer a few questions about yourself and your medical concern. You will then connect with a doctor through an in-app real-time online chat. This chat is similar to many online messaging systems and allows you to communicate with a real doctor about your issue 24 hours a day, 7 days a week.
Our service provides a chat with a doctor for users around the world. We strongly believe that everyone should have access to medical advice from a doctor regardless of their economic status or country of origin. In addition to an online text chat, our users are able to also attach photos and videos for our users to review. Our users are also able to skip the queue to access our doctors sooner and get medication reminders to never miss a dose.
Our service is designed to provide convenient access to medical information and bring peace of mind to our patients. We want people to be able to access a doctor easily and without cost becoming a barrier to sound medical advice. Your Doctors Online is earmarked to compliment your existing medical services and help deter unnecessary visits to the doctor and hospital. We want to eliminate as many hours spent unnecessary sitting in a waiting room as we possibly can. When necessary, our doctors will direct our patients to their primary physician or emergency room when the issue presented warrants it.
Creating a service that provides free access to doctors worldwide is not easy. Our founders believe strongly that this service is not only a great idea, but has been lifesaving for many of our users. Our doctors are also passionate about providing healthcare to those who are unable to access a doctor for either economic or other limitations. In order to fund our services, our online doctor chat is free for the first 3 days. After the 3 day period, you are charged with a monthly subscription or an annual subscription. Subscribing to our service is easy. You never need to give us a credit card number as all transactions are done safely through the Apple Store or the Google Play Store.
Yes, our free app allows you to chat live with a real doctor online. You can send pictures or videos and get a medical diagnosis from the comfort of your home. Our doctors are available 24 hours a day, working assiduously to ensure you and your family receive the best medical advice online.
You can receive online prescriptions for non-controlled medications and refills for medications prescribed by local doctors by consulting with our trusted doctors. Your Doctors Online is an easy, reliable solution to all of your worries. Using our application, you can get a prescription right from the comfort of your home without visits to the doctor’s clinic or hefty healthcare expenses. Get your free online prescription now; it’s just a finger tap away.
Our online doctors are equipped to deal with a number of diseases including, but not limited to, allergies, bacterial vaginosis, yeast Infections, skin irritants, fertility issues, identify cysts, urinary tract infections, cold and flu, stomachaches, sore throats, pregnancy, and many more.
Find OBGYN online for free at Your Doctors Online. Simply download our application and consult with our board-certified OBGYN online. Depending on your medical concern, our doctors will refer you to an OBGYN online. This service is also available to our US-based users.
Yes! You have the option to both chats over text with a certified doctor from our website or have an audio call with them. All you need to do is register with Your Doctors Online application.
Yes, Your Doctors Online is safe to use. We are Health Insurance Portability and Accountability Act (HIPAA) compliant, which has established a standard of making patient data safe and secure. User data is encrypted. All conditions required by HIPPA are satisfied.
All you require is a valid health card to get your consultations covered by OHIP. Simply upload a picture of your valid health card when you sign up, and you will be connected to OHIP virtual doctors for free consultations.

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connect with online doctor for free medical advice