Online doctor in BC — see a licensed doctor online in minutes
In less than 30 seconds, connect with a licensed British Columbia doctor from the comfort of your home. Skip waiting rooms and get the medical care you need without the need for an in-person visit. Prices vary depending on a provincial health card for applicable services.
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Virtual doctors in BC for everyday care and urgent health needs
British Columbia residents can now access a variety of virtual healthcare services. Popular online appointments include:
Book an online doctor appointment in BC — simple, secure, fast
Sign up on our telehealth platform, and tell us what's troubling you to begin your consultation.
Chat with a doctor from your phone
Get prescription refills, sick notes, lab requisitions, and more
BC-licensed doctors providing online medical care
For more than eleven years, Dr. Marsha Dunkley has been committed to providing compassionate, comprehensive medical care to patients across Ontario, British Columbia, and Nova Scotia. Her clinical experience spans chronic conditions such as diabetes, hypertension, and high cholesterol and acute illnesses, including the common cold, seasonal allergies, influenza, and COVID-19.
Dr. Kieran Kettyls is a compassionate family physician who specializes in bariatric medicine, women’s health, and in-office procedures. Originally from Calgary, Alberta, he pursued his medical education and training internationally. He provides virtual care for patients across Alberta and British Columbia. He developed an AHS-covered weight loss program focusing on personalized care for obesity, metabolic, and hormonal health.
Why people across BC are switching from walk-in clinics to online doctors
24/7 access to doctors
You can skip the waiting room of walk-in clinics. Patients can virtually connect with a doctor 24/7 from anywhere in British Columbia.
Continuity in healthcare
You can easily access virtual care repeatedly and maintain continuity in your healthcare.
Free prescription delivery
You don't need extra visits. We will send your prescription to the pharmacy of your choice for free.
Virtual urgent care in BC for non-emergency conditions
With our virtual care, patients regularly get treatment for a wide range of non-emergency conditions, such as:
Why patients across BC choose our online doctors
Living in BC, finding a doctor within a month is almost impossible. We have a family doctor, but the wait is months to see her. Walking clinics are full by morning walk-in. This was the best option to get my daughter the prescription she needed in a timely manner. This app is a lifesaver!
~nicka-11 —App Store
First time; first day. While I’m angered at the need to go this paying and online route, given the lack of available medical resources here in BC, I’m grateful this was possible.
~Buffy —App Store
Well, it was so efficient. I would probably have to wait 1–4 weeks to see a doctor in Victoria, BC, Canada. This took 1 min. They addressed my health issues, and my prescription will be ready in less than 2 hours. Brilliant.
~Mary Chinnick —App Store
After several unsuccessful trips to the ER, a colleague of mine told me about this service. It was so fast and easy! Well worth $20 a month for the whole family to be able to access this service. Highly recommend for others having difficulty accessing care in BC.
~isler12345678910 —App Store
Thank you, Dr. Siddiqua, for taking the time to acknowledge my pre-existing condition. It is challenging to get appointments with doctors here in the Lower Mainland in BC, so I am super grateful for this app. No wait times, efficient, and my doctor was very friendly.
~Char_wanderz —App Store
Our family doctor left the practice, leaving us without care. Very difficult to navigate the medical system in BC, particularly on Vancouver Island. Your Doctors Online has been able to bridge the gap for us. Timely and thorough. Much needed and much appreciated.
~Os22tr55 —App Store
Connect with a BC virtual doctor from anywhere
British Columbia, Canada’s westernmost province, stretches from rugged Pacific shores to towering mountain peaks. Its vast wilderness includes destinations like Glacier National Park, where visitors can hike, bike, or camp among alpine trails.
Accessing timely medical care is challenging in British Columbia. The walk-in clinic wait times average 93 minutes, 25 minutes longer than the national average. A shortage of over 900 family doctors makes same-day appointments nearly impossible.
We bring you immediate access to quality care through a virtual walk-in clinic, eliminating the need for long waits, travel, or paperwork. Speak to a Canadian doctor online from your living room.
Need a doctor in BC? See an online doctor in minutes
Speak to a doctor online without leaving home
Need medical advice but don’t want to travel to a clinic? With Your Doctors Online, BC patients can talk to a doctor online through secure chat, phone, or video. Your visit is a real health consultation with licensed healthcare providers—so you can get guidance, next steps, and follow-up plans from anywhere in British Columbia.
Telephone & phone doctor appointments in British Columbia
A telephone doctor visit is helpful when you’re on the move, don’t have strong internet, or simply feel more comfortable discussing symptoms by phone. You’ll still receive a proper assessment from an available doctor or nurse practitioner.
Video-based virtual consultations with BC doctors
Want face-to-face care from home? Once you book an appointment, a primary care provider will assess you in real-time and address visible symptoms (such as rashes, swelling, or throat irritation) via a video call. This option is great for many everyday concerns and helps your clinician make a more informed plan during your virtual visit.
Online prescription services in BC
Our healthcare providers can prescribe many medications when medically appropriate, including prescription renewals. After your assessment, Prescriptions are sent directly to your preferred pharmacy, and in many cases, you can also get home delivery, depending on local pharmacy options. Here’s what you get from a doctor virtually:
- New prescriptions and refill/renewal (when appropriate)
- Medication questions, side effects, and treatment guidance
- Clear direction on whether in-person care or testing is needed
Virtual doctor notes for work and school in BC
BC patients can request a doctor’s note online for work or school after a virtual appointment. Notes are based on your medical assessment, so there are no guaranteed approvals. Once a clinician determines it’s appropriate, you’ll receive a PDF with the doctor’s name, license details, and contact information that you can download or share.
Frequently asked questions about seeing a doctor online in BC
What is Your Doctors Online?
Your Doctors Online is a 24/7 virtual clinic that connects you with licensed doctors through secure chat, audio, or video. You can get medical advice, prescriptions, lab requisitions, and doctor’s notes from your phone or computer—without going to a walk-in clinic.
How fast can I talk to a doctor in British Columbia?
Very fast. Our goal is to connect you to our BC clinical team in under a minute, 24 hours a day, 7 days a week. The connection is less than 30 seconds, and there is no need to book days or weeks in advance.
Are your doctors licensed in British Columbia?
Yes. All supervising physicians on Your Doctors Online are fully licensed in British Columbia. They follow the same standards of care as in-person clinics and must comply with their provincial or state medical college or board.
What kind of issues can you help with?
We can help with most concerns you’d normally bring to a family doctor or walk-in clinic, such as:
- Cough, cold, flu, fever
- UTIs and other infections
- Skin issues (rashes, acne, sores)
- Stomach problems (nausea, vomiting, diarrhea, constipation)
- Allergies
- Mild mental health concerns (anxiety, low mood)
- Medication questions, refills, and side effects
If we can’t safely manage your condition online, we’ll tell you and advise where to go next.
When should I not use Your Doctors Online?
We’re not for emergencies. Call 911 or go to the nearest emergency department if you have:
- Chest pain or trouble breathing
- Signs of stroke (face drooping, arm weakness, speech difficulty)
- Severe injury or major bleeding
- Sudden, severe pain
- Thoughts of self-harm or harming others
We also don’t prescribe controlled substances (like narcotics or benzodiazepines) and may redirect you to in-person care when needed.
Can you order lab tests and imaging in British Columbia?
Yes. Doctors can provide lab requisitions (e.g., for bloodwork, urine tests, some imaging like X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back to be reviewed with you.
Can you see my children or other family members?
Yes. With our family-friendly plans, you can use your account to get care for yourself and eligible family members (for example, your children or spouse) as allowed by your plan. You’ll be able to choose who the visit is for when you start a consultation.
Is my information private and secure?
Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with healthcare privacy laws in the regions we serve. Your information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).