Get Virtual Urgent Care in NYC - 24/7 Online Doctor

Talk to an online doctor in NYC within minutes, 24/7. Your Doctors Online connects you with a board-certified, New York-licensed physician for virtual urgent care by chat, phone, or video. No insurance needed. 

Subscription plans start at $20/month.

Unlimited consultations, prescriptions, and free sick notes included.

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How online urgent care works in NYC

Instead of waiting at a walk-in clinic or urgent care center, you can get online medical care from anywhere in New York City in minutes. Without going through any insurance loop, you can get connected to a licensed NY doctor:

1

Describe your symptoms

Create your free account and tell us what’s going on. Start from your phone or laptop anywhere in New York City, share your symptoms, and get care without an appointment.

2

Talk to a licensed New York doctor

A board-certified doctor connects with you by chat, phone, or video, usually within 5 minutes. They will review your medical history, discuss your symptoms, and determine the right next steps for your care.

3

Get your treatment plan & prescription

Your doctor sends a personalized treatment plan. When medically appropriate, that includes a prescription to your NYC pharmacy, a doctor’s note, or a lab requisition.

24/7 virtual urgent care for New York City

Virtual urgent care in NYC means receiving treatment for non-emergency illnesses online instead of sitting in a waiting room. Most NYC hospital telehealth appointments end at midnight. Our doctors are available 24/7, including weekends and holidays, so a 2 a.m. fever or a Sunday UTI gets treated when it happens.

Non-emergency conditions we treat online

You can get a fast, affordable treatment plan for a variety of conditions, including prescriptions, refills, and lab orders when medically appropriate. Some examples include:

When you should go to the ER instead

While we can help you with most non-emergency medical conditions, telehealth has its limits. We suggest you go to an emergency room if you are experiencing:

  • Choking
  • Injuries needing imaging or stitches
  • Thoughts of self-harm
  • Excessive bleeding
  • Signs of stroke
  • Uncontrolled vomiting
  • Anaphylaxis
While we can help you with most non-emergency medical conditions, telehealth has its limits. We suggest you go to an emergency room if you are experiencing:

Skip the wait at NYC walk-in clinics and ERs

With more than 8.5 million residents, New York City’s healthcare system is often stretched. Median ER wait times range from 2.3 to 4.5 hours, and popular walk-in clinics frequently have waits of an hour or more during peak times. A virtual visit with Your Doctors Online lets you see a doctor without the wait.

Typical NYC urgent-care wait times vs. a virtual visit

Whether you’re looking for urgent care near you in NYC or waiting to hear back from your regular doctor, a same-day virtual visit can close the gap. Here is how our virtual urgent care compares to in-person urgent care in NYC:
OptionTypical time to see a doctorHours
Your Doctors OnlineUnder 5 minutes24/7
NYC hospital ERs2.3–4.5 hours (median)24/7
NYC walk-in clinicsOften 1+ hour at peak timesLocation hours

Online doctor coverage across the five boroughs

Wherever you are in New York City, you can get medical care through your phone. No crosstown bus, no parking in Midtown, no leaving work early to make a clinic’s last slot. You can get urgent care in any NYC borough, including:
From Washington Heights to Astoria to Bay Ridge, a licensed New York doctor is just a few taps away.
New York City skyline at sunset

24/7 telemedicine vs. NYC hospital virtual urgent care

NYC’s big hospital systems run good virtual urgent care programs. The differences are hours, cost, and friction.
Your Doctors OnlineNYC hospital virtual urgent care
Hours24/7, 365 daysTypically 8 a.m.–midnight
Price without insurance$20/month, unlimited visits$126–$149 per visit
InsuranceNot neededBilled to plan, copays, and deductibles apply
App or portalNone requiredAn app or a patient-portal account is usually required
FormatChat, phone, or videoVideo, often appointment-based

Online prescriptions sent to your NYC pharmacy

Nearly half of Americans take at least one prescription medication in any given month, according to the CDC. In a city of 8.5 million, that’s a lot of pharmacy runs. If your doctor determines medication is appropriate, your online prescription goes straight to the pharmacy you choose, whether that’s the Duane Reade on your corner, a CVS in Queens, or a 24-hour Walgreens in Manhattan.
You can get online prescriptions and refills from your home. Tell your doctor about your condition or which medication you take. They review your history and confirm the dosage is still right for you, and the refill is sent electronically to your pharmacy, usually within the same visit.
Commonly prescribed medications include antibiotics for UTIs, antivirals such as valacyclovir, fluconazole for yeast infections, and treatments for migraine, ED, and skin infections.

Who can use online urgent care in NYC?

Care is available for adults and children 2 and older. Patients under 18 join their visit with a parent or guardian. Online urgent care fits NYC life when:
You can’t get a doctor’s appointment. Many New Yorkers wait weeks or months for a primary-care slot. A virtual doctor visit is same-day, every day.
You’re between insurance plans. New job, lapsed coverage, or a plan that covers nothing until the deductible. There’s one flat price here and no claim codes.
You work outside 9 to 5. Shift workers, parents, and students get the same doctor at 3 a.m. as at 3 p.m.
You’re visiting New York. Travelers can see a US-licensed doctor and get eligible prescriptions or refills without a local PCP.
You need paperwork. An online doctor’s note for work or school comes from the same visit.

Meet the board-certified doctors serving NYC

NYC online doctor FAQs

An online doctor visit with Your Doctors Online costs $20 per month with unlimited visits, and you don’t need insurance. The subscription covers consultations, prescriptions, doctor’s notes, and lab orders. There are no copays, no deductibles, and no surprise bills afterward, which is a common complaint New Yorkers have about walk-in clinics. Hospital virtual urgent care in NYC typically bills $126–$149 per visit without insurance.

Yes, every physician who treats you is board-certified and licensed to practice in New York State. You can review each doctor’s credentials, specialty, and experience on their profile before or after your visit. Care is delivered under the same medical standards as an in-person clinic visit.

Most patients connect with a doctor in under 5 minutes, at any hour. There’s no appointment and no waiting room. That makes a virtual visit faster than any urgent care near you in NYC, where ER medians run 2.3–4.5 hours.

Yes. Every consultation is confidential and handled on a HIPAA-compliant platform. Your chat, call, or video visit is encrypted, never recorded for public use, and your health information is only shared with your chosen New York City pharmacy or, at your request, your own doctor.

Yes, we provide virtual urgent care for children 2 years of age and older when a parent or legal guardian joins the visit. Our doctors treat common pediatric conditions such as fevers, ear infections, pink eye, rashes, and stomach bugs. If your child’s condition requires an in-person evaluation or emergency care, we’ll let you know right away.

Yes, your doctor can provide a lab requisition for blood work or other tests that you can take to a laboratory near you, anywhere in New York City. Imaging tests, such as X-rays, must be done at an in-person facility. Your doctor can recommend where to go, review your results, and explain what they mean for your treatment.

Your doctor will tell you directly and point you to the right place: an ER for emergencies, an urgent care clinic for stitches or X-rays, or a specialist referral. Virtual care handles most non-emergency issues, and when it can’t, you’ll leave the visit knowing exactly what to do next rather than guessing.

Start your NYC virtual visit

A New York-licensed doctor is online right now. Describe your symptoms, get treated, and pick up your prescription in your own borough, all before a walk-in clinic would have called your name.
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