See an online doctor in New York State | 24-hour urgent care
We provide 24/7 urgent care and telehealth services across NY, helping residents get care for non-emergency medical concerns. No matter where you are, talk to an online doctor in New York state from the comfort of home through secure chat, phone, or video.
Trusted by millions for instant online care
Over 1 million Patients
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Convenient and affordable online doctor visits:
Get the care you need from the comfort of your home
Consult board-certified doctors from literally anywhere in New York state. Our affordable virtual healthcare services include:
How to start a virtual doctor visit in New York
Describe your symptoms
Talk to a New York-licensed doctor
Receive a personalized treatment plan
Get high-quality care from licensed U.S. physicians
Dr. Katherine Killoran is a board-certified OB/GYN with over 25 years of experience supporting women through every stage of health. She did medicine from Boston University School of Medicine and completed her residency at the University of Colorado. A breast and cervical cancer survivor, Dr. Killoran offers deeply empathetic care, blending her clinical training with personal experience.
Dr. Richard Honaker is a board-certified physician with more than 40 years of experience in family and emergency medicine. He serves as Chief Medical Advisor at Your Doctors Online and is affiliated with Medical City Plano in Texas. Recognized multiple times by D Magazine and Texas Monthly, Dr. Honaker provides evidence-based care across a wide range of conditions including diabetes, hypertension, and injury care.
Dr. Monique Rainford is an OB/GYN expert and Assistant Clinical Professor at Yale School of Medicine. With 25+ years of experience, she’s led OB/GYN departments at Yale Health and Baltimore Medical System. Her clinical interests include pregnancy, menstrual health, chronic pelvic conditions, and lifestyle medicine. Dr. Rainford advocates for maternal health equity, especially in underserved communities.
Dr. Candice Fraser is an OB/GYN practitioner and founder of Trinity Medical Care. With over a decade of experience, she focuses on reproductive care, menstrual health, and menopause management. Along with medical training and residency, she also holds an MBA in healthcare management, blending business insight with clinical excellence.
Why choose Your Doctors Online over other care options
24/7 telemedicine services
Our virtual care providers are accessible 24/7, year-round, whether it's day or night, weekdays, weekends, or holidays.
Free prescription delivery
Prescriptions are sent to the pharmacy of your choice at no cost. Just pay for the visit and medication.
Start a visit within minutes
Once you create a free account, our app connects you with licensed physicians within minutes. There is absolutely no need to book appointments in advance.
24/7 telehealth appointments in New York state for primary and urgent care needs
Our NY online doctors can assist with the diagnosis and treatment of many non-emergency medical conditions, including:
What patients in New York are saying
I have used this app and had excellent service they were quick and very thorough with everything. I’m visiting the USA from Canada and this came in extremely useful. Doctors are excellent"
~Chantelle Robertson —App Store
One of the most convenient telehealth platforms for rapid care available on the market. I would highly recommend this if you are short on time and have a busy lifestyle
~Adam Karim —Trustpilot
I was sick a week ago and I tried this telehealth. This was my first experience and it was amazing. got connected with a doctor within 2 mins. The doctor didn't rush and took time to asses and go through all the symptoms.\nThe doctor was really nice and concerned about me . I felt like i'm being thoroughly examined. Really happy with their service.
~Susanna —Trustpilot
Fast and easy! Had an instant consultation with a doctor and had my prescription in my hands within a few hours. Faster than urgent care.
~Morgan Burton —Trustpilot
Worth every penny to get instant care without having to go to a walk-in clinic with long wait times and doctors who rush you through. Very thankful to have found this service
~Tori Fisher —Trustpilot
I had an urgent medical need on a Saturday night. The doctor/PA was very thorough in collecting my medical history and assessing my need. Everything was addressed on the spot and I received the attention I needed. Thank you, Nadia - much appreciated!
~Travelcan —App Store
24/7 virtual urgent care center in New York State
New York adults, like other Americans, face healthcare challenges due to high costs, transportation issues, or difficulty getting an appointment for themselves or their family members. 80% are worried about affording health care in the future.
If you’re also delaying care due to insurance or high costs, it’s time to switch to telehealth. Your Doctors Online offers statewide telemedicine services, connecting patients with licensed doctors for urgent and everyday health needs.
From Buffalo, Yonkers, and Albany to Rochester and Syracuse, get fast, reliable virtual access anywhere in New York State. Download our telehealth app and start right away!
Got telehealth questions? Ask a doctor online
Why New York residents use online doctors
Across New York State, access to timely healthcare can vary widely depending on location, provider availability, and clinic hours. Online doctors help New Yorkers by:
- Reducing long waits for urgent care and primary care appointments
- Providing after-hours and weekend access to medical advice
- Supporting people without a regular primary care doctor
- Offering private, convenient care from home
- Helping patients decide when in-person care is truly necessary
Who can use telehealth services in New York State?
Adults and children above 16 years of age can get online treatment as long as they:
- Create an account and start a consultation
- Are available by phone or video
- Are physically located in New York State at the time of the visit
What happens during an online doctor consultation?
A telehealth appointment is a live visit with a healthcare provider through video or phone. Here’s what typically happens:
- Briefly explain the reason for your visit
- Answer a few questions so the doctor can assess your symptoms
- Share your medical history and any medications you’re taking
- Get lab tests done, if necessary
- Receive a prescription when clinically appropriate
- Get follow-up care
Confidential and safe video visits for mental health care
Looking online to talk about your problems? From personal struggles to relationship problems, our online therapy is available for adults, anywhere in New York. We provide you with trusted care within days, not months. Get personalized care for your mental health conditions, including:
- Anxiety
- Insomnia
- Depression
- Eating disorders
- PTSD and trauma
- Anger management
- Bipolar disorder
- And others
Once you sign up, you can schedule a virtual visit at your convenience with any of our licensed providers.
What online doctors can’t help with
Virtual care is for non-emergency conditions only. Call 911 or go to the nearest emergency department if you have:
- Chest pain or trouble breathing
- Signs of stroke
- Severe injury or heavy bleeding
- Sudden, severe pain
- Thoughts of self-harm or harming others
Online doctors also do not prescribe controlled substances, such as opioids, benzodiazepines, or certain stimulant medications.
Frequently asked questions
What is Your Doctors Online?
Your Doctors Online is a 24/7 virtual clinic that connects you with licensed doctors through secure chat, audio, or video. You can get medical advice, prescriptions, lab requisitions, and doctor’s notes from your phone or computer—without going to a walk-in clinic.
How fast can I talk to a doctor in New York?
Very fast. Our goal is to connect you to our New York clinical team in under a minute, 24 hours a day, 7 days a week. The connection occurs within minutes, and there is no need to book days or weeks in advance.
Are your doctors licensed in New York?
Yes. All supervising physicians on Your Doctors Online are fully licensed in New York. They follow the same standards of care as in-person clinics and must comply with their provincial or state medical college or board.
Can you prescribe medications in New York?
Yes. Doctors on our platform can prescribe most medications when it’s medically appropriate. Prescriptions are sent directly to your preferred pharmacy, and in many cases you can also get home delivery, depending on local pharmacy options. We do not prescribe controlled substances (for example, narcotics, opioids, or certain stimulant medications).
Can I get a doctor’s note online in New York?
Yes. If the doctor determines it’s appropriate, they can provide digital notes (e.g., for work or school). You’ll receive a PDF with the doctor’s name, license details, and contact information that you can download or share.
Can you order lab tests and imaging in New York?
Yes. Doctors can provide lab requisitions (e.g., for bloodwork, urine tests, some imaging like X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back to be reviewed with you.
Can you see my children or other family members?
Yes. With our family-friendly plans, you can use your account to get care for yourself and eligible family members (for example, your children or spouse) as allowed by your plan. You’ll be able to choose who the visit is for when you start a consultation.
Is my information private and secure?
Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with healthcare privacy laws in the regions we serve. Your health information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).