Your doctor is on your device. Talk to a licensed online doctor in Whitby

Any Whitby resident aged 16+ with internet access can use the YDO application for telehealth services. If you need a consultation for your kids below 16 years of age, you can subscribe to our family sharing plan where you can add  dependents.

Our Family Sharing Plan lets up to 4 members access medical care under one low-cost subscription. It’s perfect for Whitby’s busy households juggling kids’ activities, elder care, and careers. When you choose Your Doctors Online, you don’t need to find a family doctor anymore. Whether at work or enjoying with family at home, you can speak to licensed physicians right away.

Yes, you can easily connect with an online doctor without insurance or OHIP. Our platform offers affordable virtual video visits across Whitby for insured and uninsured patients.

Yes. Due to the town’s aging population, Many Whitby residents manage chronic conditions like diabetes, hypertension, or high cholesterol. Our licensed doctors can monitor symptoms, refill prescriptions, and adjust treatment plans through secure virtual visits without the need to travel or sit in traffic. Learn more about our virtual visits for chronic condition management. 

After a virtual consultation, our doctors will send prescriptions to your local pharmacy for everyday concerns like UTIs, birth control, allergies, and more. Once arrived, you will pay for medications and start your treatment right away. Get your online prescription today. 

A virtual walk-in clinic is better in many ways. It saves you the hassle of travelling and your precious time. Virtual doctor visits offer comprehensive consultations and treatment plans and are worth it.

No. You only need a smartphone, tablet, or computer with internet or data. If video isn’t an option, you can opt for an audio‑only consultation by phone.

As long as you have internet or cellular service, you can access virtual care, regardless of location in Whitby’s surrounding communities. If you need virtual care outside of Kitchener, check out our online doctors across Ontario to connect with licensed physicians anywhere in the province.

During your virtual visit, request a doctor’s note, and you’ll receive a signed PDF via email immediately after your appointment.

Yes. At our virtual walk-in clinic, our physicians issue lab requisitions for blood tests, X‑rays, or ultrasounds, and review the results with you in a follow‑up virtual visit.

These symptoms could indicate a deep vein thrombosis (DVT) or pulmonary embolism, both of which are life-threatening and require urgent testing. YDO and other telehealth clinics cannot diagnose or treat these conditions online.