No. Your Doctors Online is a subscription-based service and is not billed to OHIP. This means no health card is required, simply select a plan and connect with a licensed Toronto doctor in minutes. 

Our goal is to connect you to a clinical team member in under 5 minutes, 24 hours a day, 7 days a week. Simply register, describe your symptoms, and you are connected.

Yes. All supervising physicians are licensed by the College of Physicians and Surgeons of Ontario (CPSO) and follow the same clinical standards as in-person providers.

Yes. If the doctor determines it’s clinically appropriate, you will receive a same-day PDF doctor’s note with the physician’s name, CPSO license number, and contact details, accepted by employers and schools across Ontario.

Yes. Your prescription is sent to any pharmacy you choose across Toronto or the GTA. 

Yes. Your Doctors Online serves all of the Greater Toronto Area, including Mississauga, Brampton, Markham, Thornhill, Scarborough, Etobicoke, and North York. As a virtual clinic, there are no geographic restrictions within Ontario.

Our doctors can prescribe a wide range of medications, including antibiotics, allergy medications, birth control, Accutane, Ozempic, Finasteride, and Cialis. They cannot prescribe controlled substances (narcotics, benzodiazepines) or medications that require in-person examination by law.

Your Doctors Online operates on a subscription model. You can subscribe to our $20/month plan. Pricing is fully transparent on our plans page. No hidden fees, no per-visit surprise charges.

Yes. Our doctors can issue lab requisitions for blood work, urine tests, and selected imaging. You take the requisition to any of the labs in the GTA, like Lifelabs and Dynacare, and the results are reviewed by your doctor.

Your Doctors Online operates like a virtual walk-in clinic, but with no wait times and 24/7 availability. Unlike a traditional walk-in, you connect in minutes from anywhere: no travel, no waiting room, no appointment booking weeks in advance.

Yes. All consultations and health data are encrypted and stored in full compliance with PIPEDA (Canada’s federal privacy law). Your information is never shared with third parties without your consent, except as required for your care (e.g., sending a prescription to your pharmacy).

Yes. Your Doctors Online offers family-friendly plans that cover eligible dependents (spouse, children). When you start a consultation, simply select who the visit is for.

Do not use Your Doctors Online for emergencies. Call 911 or go to your nearest Emergency Department if you have chest pain, signs of stroke (face drooping, arm weakness, slurred speech), severe injury, major bleeding, or thoughts of self-harm. Our virtual Toronto doctors will always redirect you to in-person care when needed.