Feeling sick right now? Start a virtual doctor visit and get care within 5 minutes
Skip the waiting room and long-distance travel. Visit a doctor virtually to get medical advice, diagnosis, prescriptions, sick notes, diet plans, urgent and primary care from the comfort of your home.
- Urgent care and primary care
- Start a consultation without an appointment
- Chat with licensed doctors
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Everything we can do in one virtual doctor visit
Prescriptions & refills
Our licensed doctors can prescribe new medications, refill existing prescriptions, and electronically send them to your local pharmacy.
Sick notes
We issue doctor’s note for work and school within minutes to excuse your leave and focus on resting.
Lab & imaging requisitions
We provide requisition forms for blood work, urine tests, X-ray, and ultrasounds. You can take these requisitions to any local diagnostic center.
Mental health counselling
We offer compassionate support for anxiety, depression, stress, and other mental health conditions.
Nutrition consultations
Whether you want to lose weight, manage diabetes,, or simply eat healthier, our providers will craft a custom plan suitable to your lifestyle.
Specialist referrals
Get a referral to a specialist even when you do not have a personal family doctor. We’ll assess your condition and connect you to the right specialist.
Annual check-ups
Our doctors can review your medical history, discuss any concerns or chronic conditions, and recommend preventive screenings.
Start a virtual doctor visit in 3 easy steps
You can get medical help through our telehealth platform within 5 minutes. Here’s how a virtual doctor visit works
Describe your symptoms
Visit our website to create an account. Then, briefly describe your symptoms to get started. This information helps us triage your case to the appropriate doctor.
Hear from a doctor
You’ll be matched to a licensed physician within 5 minutes. You can explain your situation in detail and share photos or upload test results if relevant. The doctor will ask any follow-up questions needed.
Get online treatment
The doctor will provide a diagnosis and treatment plan tailored to you. They will issue a prescription, sick note, a referral to a specialist, or a requisition for lab tests as per your needs.
Why do patients choose virtual doctor visits?
Patients choose virtual care because it’s faster, easier, and more reliable than waiting at a walk-in. Here is what makes Your Doctors Online's services apart:
24/7 virtual urgent care
Whether it’s a 2 AM fever or a weekend health scare, you can access our doctors around the clock so you can get help whenever illness strikes.
Secure virtual doctor visits
Our telehealth clinic follows HIPAA and PIPEDA regulations to keep your information protected.
Compassionate online primary care
With online primary care, our doctors reply fast, listen fully, and follow up, coordinating refills, labs, and referrals, so you feel cared for at every step.
Meet our telehealth doctors
Dr. Asim Cheema is a board-certified Cardiology and Internal Medicine specialist with nearly 30+ years of clinical experience. He has been operating as an independent practitioner since 2001. He has worked at several leading healthcare institutions in Ontario, including Southlake Regional Health Centre in Newmarket and St. Michael’s Hospital in Toronto. He focuses on the diagnosis, management, and long-term care of complex cardiovascular and internal medicine conditions.
For more than eleven years, Dr. Marsha Dunkley has been committed to providing compassionate, comprehensive medical care to patients across Ontario, British Columbia, and Nova Scotia. Her clinical experience spans chronic conditions such as diabetes, hypertension, and high cholesterol and acute illnesses, including the common cold, seasonal allergies, influenza, and COVID-19.
Dr. Sohail Cheema is a seasoned pediatrician with 30+ years of experience. A 1987 graduate of Nishtar Medical College, he’s recognized for patient-centered care and clear communication. He's a member of the Royal College of Physicians (UK & Ireland) and certified in Ontario. He practices at Halton Healthcare – Georgetown and St. Michael’s Hospital in Toronto.
Dr. Mandy Leideman offers telehealth services and chronic care consultations to patients, whether insured or uninsured. With 30+ years of experience in general practice, she now focuses on long-term care and chronic disease prevention. Dr. Leideman is affiliated with several professional organizations, including the College of Physicians and Surgeons of Ontario, the Canadian College of Family Physicians, and the Canadian Medical Association.
Dr. Kieran Kettyls is a compassionate family physician who specializes in bariatric medicine, women’s health, and in-office procedures. Originally from Calgary, Alberta, he pursued his medical education and training internationally. He provides virtual care for patients across Alberta and British Columbia. He developed an AHS-covered weight loss program focusing on personalized care for obesity, metabolic, and hormonal health.
Dr. Katherine Killoran is a board-certified OB/GYN with over 25 years of experience supporting women through every stage of health. She did medicine from Boston University School of Medicine and completed her residency at the University of Colorado. A breast and cervical cancer survivor, Dr. Killoran offers deeply empathetic care, blending her clinical training with personal experience.
Dr. Richard Honaker is a board-certified physician with more than 40 years of experience in family and emergency medicine. He serves as Chief Medical Advisor at Your Doctors Online and is affiliated with Medical City Plano in Texas. Recognized multiple times by D Magazine and Texas Monthly, Dr. Honaker provides evidence-based care across a wide range of conditions including diabetes, hypertension, and injury care.
Dr. Monique Rainford is an OB/GYN expert and Assistant Clinical Professor at Yale School of Medicine. With 25+ years of experience, she’s led OB/GYN departments at Yale Health and Baltimore Medical System. Her clinical interests include pregnancy, menstrual health, chronic pelvic conditions, and lifestyle medicine. Dr. Rainford advocates for maternal health equity, especially in underserved communities.
Dr. Candice Fraser is an OB/GYN practitioner and founder of Trinity Medical Care. With over a decade of experience, she focuses on reproductive care, menstrual health, and menopause management. Along with medical training and residency, she also holds an MBA in healthcare management, blending business insight with clinical excellence.
Frequently asked questions
Can a virtual doctor diagnose and treat me effectively without an in-person exam?
For most everyday illnesses, such as UTIs, eczema, sinus infections, mental health concerns, and diabetes, a virtual doctor can provide medical advice and prescribe treatment to help you recover. In fact, research shows that 87% of telemedicine visits result in the same correct diagnosis as an in-person visit. However, for emergencies like seizures, cardiac arrest, or brain hemorrhage, you should go to the nearest emergency room or walk-in clinic immediately.
How do I get prescriptions through a virtual visit?
Yes, our online doctors can prescribe most medications for you if needed. The process is very straightforward: after your consultation, the doctor will send the prescription electronically to your preferred local pharmacy. You can pick it up just as you would with any prescription from an in-person doctor. Here are a few examples of medications prescribed for daily abscesses through Your Doctors Online:
Can I get a specialist referral through telehealth?
Yes, you can get a doctor’s referral through a licensed doctor. After reviewing your symptoms, health history, and any test results, the doctor will determine if a referral is medically necessary. If appropriate, they will send the referral to your app, which you can download to see a specialist near you.
How long do virtual visits last?
The virtual visit’s length depends on your issue’s complexity, but most consultations last about 15-25 minutes. That’s typically enough time to discuss symptoms, ask and answer questions, and formulate a treatment plan. We don’t rush you, though. If you have multiple concerns or a lot of questions, the doctor will spend the time needed to address them. By the end of the visit, you should know what’s going on and what to do next.
What devices do I need to start a virtual visit?
To start a virtual with us, you only need:
- A smartphone, tablet, or computer
- A working internet connection
Create a free account, select a subscription plan, from family sharing to a yearly plan, we have a couple of options, and start talking to the doctor.
How much does a virtual urgent care cost?
Virtual urgent care costs vary from platform to platform, ranging from $37 to $88 for a single consultation. However, Your Doctors Online provides telehealth urgent care at a much more affordable rate. Our subscription plans allow you to get unlimited sick notes, prescriptions, and doctor consultations at a flat rate for a year.
How to do a virtual doctor visit on iPhone?
You can start a virtual doctor visit on an iPhone by downloading the Your Doctors Online app from the App Store. Then,
- Create an account
- Share your symptoms
- Get connected to a doctor
- Receive virtual care
Can I get a virtual visit for an ear infection?
Yes, a virtual doctor can often diagnose and treat ear infections in adults and older children. Your doctor can assess symptoms, recommend treatment, and send prescriptions for antibiotics such as Amoxicillin / Clavulanate or Azithromycin for ear infections to your pharmacy if needed. For very young children or severe symptoms, they may advise an in-person exam for a closer look.
