Feel better faster. Talk to an online doctor licensed in Ottawa within 5 minutes.

Place your care in our hands and get the best health care experience. Get access to 24/7 medical consultations, doctor's note, labs and specialist referrals, without a prior appointment and without any hidden fee.

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A happy, healthy family after virtual doctor's consultation

Get immediate help from a virtual doctor licensed in Ottawa
without booking an appointment

1

Describe your issue

Register online on our telehealth platform, select a payment plan, and describe your symptoms to get started.

2

Chat with a doctor 24/7

Connect with our Ottawa-licensed doctor through secure chat, video, or audio messaging. Get your symptoms evaluated and diagnosed.

3

Get personalized care

Receive referrals, prescriptions, mental health support, lab requisitions, and virtual consultations tailored to your condition.

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Skip the long queues at the walk-in clinics in Ottawa.
Get virtual care instantly.

Chat instantly with a licensed online doctor in Ottawa, without the hassle of commuting or waiting at crowded clinics.

Your Doctors Online

  • Anywhere in Ottawa
  • ~No wait time

Ottawa Hospital General

  • Ottawa, ON
  • ~3 hours wait time

Hawkesbury and District General Hospital

  • Ottawa, ON
  • ~4 hours wait time

Queensway-Carleton Hospital

  • Ottawa, ON
  • ~4 hours wait time
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Start an instant consultation from anywhere in Ottawa

Ottawa does not remain unaffected due to the shortage of family doctors in Ontario, Canada. Millions don’t have a regular family doctor, according to the CBC Canada. That means that it is almost impossible to see a doctor on time at crowded walk-in clinics in Ottawa.

However, Your Doctors Online has made health care accessible all across Ottawa. Whether you are a resident of Gloucester, Kanata, Nepean, Cumberland, Osgoode Township or Marlborough, you can now connect to a doctor right away.

With our secure, 24/7 platform, you can consult a Ottawa-licensed doctor in 5 minutes- no commuting, no missed work, no uncertainty. Everything happens seamlessly from your phone or computer.

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Frequently asked questions

With the healthcare system crisis, it’s almost impossible to find a doctor for visits or consultations when needed. You have to wait for long hours in walk-in clinics for medical consultations.

However with platforms such as Your Doctors Online, you can connect with a doctor instantly. 

The average wait time for ER visits in Ottawa is 3-4 hours. You can connect with an online doctor licensed in Ottawa within minutes without waiting for hours. You can get medical consultations, prescriptions, sick notes and lab requisitions with virtual healthcare doctors within minutes.

Your Doctors Online can assist with minor dental abscesses or early infections and may recommend imaging. However, severe abscesses often require in-person incision and drainage. Delaying proper care in such cases can lead to facial swelling, spread of infection, or other complications. For severe dental issues, in-person treatment is essential.

Without online telehealth service, Your Doctors Online connects you with a doctor within a few minutes anytime and anywhere. Your search for a doctor has concluded, simply describe your issue, connect with a relevant doctor, and consult with our licensed doctor in Ottawa within minutes.

Definitely. Our online doctors can issue a medical note after a consultation regarding your condition, illness or situation. you would in person. 

Virtual walk-in clinics are more convenient and accessible as they eliminate the need for traveling and waiting at crowded clinics.  For treatment of common illnesses such as colds or infections,  prescription refills, or sick notes, you can now connect with a licensed doctor at Your Doctors Online from home, within minutes. 

More information on telehealth consultation

Your Doctors Online is a 24/7 virtual walk-in clinic offering instant, on-demand access to licensed Canadian doctors without requiring you to book an appointment. Through our user-friendly platform, you can ask a doctor online via chat, phone, or video and receive diagnoses, prescriptions, lab requisitions, specialist referrals, or sick notes in minutes. We eliminate traditional clinic wait times and deliver urgent care remotely across cities and provinces.

If you’re dealing with non-urgent or routine health concerns such as colds, UTIs, skin issues, mental health, or chronic follow-ups, Your Doctors Online is an ideal choice. Our 24-hour doctors will assess your symptoms and determine if virtual care is appropriate or recommend an in-person evaluation when required. It’s an efficient alternative to in-person visits, providing rapid, personalized care when and where you need it.

You just need a stable internet connection and a smartphone, tablet, or computer with a camera and microphone. During your consultation, you’ll complete a quick photo ID check and submit basic medical history or symptoms.

Your Doctors Online stands out because it offers on-demand care 24/7 without appointments and instantly connects you to licensed Canadian doctors. Whether you need a prescription, a sick note, or mental health support, you can get care within 5 minutes. Unlike other telehealth services, we are available across your province and beyond, including rural, remote, or urban areas. For busy residents or those without a family doctor, our virtual clinic is a reliable, convenient, and accessible option with consistently high patient satisfaction.

Yes, as a Canadian resident, you can access YDO from across provinces or even while travelling abroad, provided you’re still physically located within Canada. Doctors remain licensed in the provinces where they provide care, and virtual consultations continue uninterrupted for continuity of care. Prescriptions and referrals may have provincial restrictions if you’re outside your home province, but medical advice and virtual support remain fully available.

Your Doctors Online’s focus is on delivering instant virtual consultations, so we don’t offer guaranteed scheduling with a specific doctor to keep wait times low. You’re always seen within minutes of requesting care. For follow-up visits, you’re welcome to request the same clinician you saw previously.

If your virtual consultation indicates the need for specialist care, our licensed doctors can issue referrals to specialists covered by OHIP. You can then use these to book an appointment with a local specialist under your provincial healthcare system or pursue private care where permitted

You can get referrals from primary care doctors to a range of OHIP-covered specialists, such as dermatologists, cardiologists, neurologists, OB‑GYNs, or endocrinologists, based on your symptoms. You can get insurance-covered specialists’ referrals within minutes.

We comply with Canada’s privacy regulations, including PHIPA and PIPEDA, using bank-level encryption, secure servers, and two-factor authentication to protect your data. Access to patient records is limited to authorized clinicians, and consultations happen in secure, private environments. We follow provincial virtual care standards and regularly assess our platform for safety and compliance.

Your Doctors Online is a trusted telehealth provider where care is delivered by licensed Canadian doctors who follow the same professional standards as in-person clinics. Our platform meets regulatory requirements, patients’ privacy laws, and adheres to virtual care guidelines from Canadian medical authorities. With no appointment wait times, you get reliable, safe, and effective medical consultations online anytime.

Meet our Ontario-licensed telehealth doctors

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Dr. Asim Cheema

Internal Medicine

Dr. Asim Cheema is a board-certified Cardiology and Internal Medicine specialist with nearly 30+ years of extensive clinical experience. He has treated thousands of patient cases and has focused on diagnosis, management, and long-term care for patients since 2001. He has worked at several leading healthcare institutions in Ontario, including Southlake Regional Health Centre in Newmarket and St. Michael’s Hospital and Michael Garron Hospital in Toronto.

Dr. Marsha Dunkley

Dr. Marsha Dunkley

Family Medicine

Dr. Marsha Dunkley has been successfully handling patient cases in Ontario through telehealth support. She is a trusted family medicine physician with over 11 years of experience caring for individuals and families across all stages of life. Whether you’re managing a long-term condition, navigating new symptoms, or simply staying on top of your health, she works alongside you to create realistic, effective care plans that fit your life.

Dr. Sohail Cheema

Dr. Sohail Cheema

Pediatrics

Dr. Sohail is a pediatric specialist whose virtual practice is built on 30+ years of experience and international medical accreditation. Dr. Sohail is a member of the Royal College of Physicians and a recognized specialist by the College of Physicians and Surgeons of Ontario. He currently holds formal authorization at Georgetown Hospital and St. Michael’s Hospital in Toronto.

Dr-Mandy-Leideman

Dr. Mandy Leideman

Internal Medicine

Dr. Mandy Leideman offers telehealth services and chronic care consultations to patients, whether insured or uninsured. With nearly three decades of experience in general practice, she now focuses on long-term care and chronic disease prevention. Dr. Leideman is affiliated with several professional organizations, including the College of Physicians and Surgeons of Ontario, the Canadian College of Family Physicians, and the Canadian Medical Association.

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