Talk to an Online Doctor in Alberta - Virtual Care in Minutes
AHCIP Waitlists Can Take Months. We Connect You in Minutes.
Connect with a licensed Alberta doctor from your home, office, or anywhere in the province. Skip the waiting room and get same-day care for yourself and your family through secure text, audio, or video, 24/7, including evenings and weekends.
Subscription plans start at $20/month.
Unlimited consultations, prescriptions, and free sick notes included.
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See a virtual doctor in Alberta for everyday care and urgent health concerns
Alberta residents can access licensed physicians from home through Your Doctors Online. Book a virtual appointment for:
How to book an online doctor appointment in Alberta?
Download our telehealth app
Download the Your Doctors Online app on iOS or Android. Create your account in minutes. No referral needed, no receptionist, no hold music.
Describe your issue
Tell the doctor what's going on, your symptoms, how long they have been going on, and any relevant history. You can do this by text, audio, or video. The more detail you provide upfront, the faster your assessment moves.
A licensed doctor will start the assessment
You will be connected with a physician who holds an active practice permit with the College of Physicians and Surgeons of Alberta (CPSA) or is registered in the CPSA Telemedicine Register.
Meet our online doctor in Alberta
Meet our Alberta telehealth doctors — Licensed, verified, and available 24/7
Dr. Kieran Kettyls is a compassionate family physician who specializes in bariatric medicine, women’s health, and in-office procedures. Originally from Calgary, Alberta, he pursued his medical education and training internationally. He provides virtual care for patients across Alberta and British Columbia. He developed an AHS-covered weight loss program focusing on personalized care for obesity, metabolic, and hormonal health.
Why do Alberta residents choose Your Doctors Online over walk-in clinics?
Skip the commute and long wait times
Alberta's average walk-in clinic wait is over 66 minutes, and roughly 650,000 Albertans are still searching for a family doctor. With Your Doctors Online, you connect with a doctor in minutes, from your couch, your office, or a rural community hours from the nearest clinic.
Access 24/7 care on your schedule
Illness doesn't follow a 9-to-5 schedule, and neither do we. You can speak with a licensed doctor at any time, nights, weekends, and holidays included, without booking days or weeks in advance.
Licensed and regulated Alberta physicians
All supervising physicians on Your Doctors Online hold active practice permits with the College of Physicians and Surgeons of Alberta (CPSA) or are registered in the CPSA Telemedicine Register. They follow the same standards of care as in-person clinics, including the CPSA Virtual Care Standard of Practice.
Virtual urgent care in Alberta for non-emergency conditions
From skin issues to bacterial infections, our physicians provide care for common health concerns. Here are a few examples:
Emergency Care Required
Call 911 or visit the ER immediately if you experience:
How our online doctors have helped thousands of Alberta patients
I have been having a lot of issues with doctors here in Alberta. I logged into this app and was talking to someone within 5 minutes. They took the time to understand my issues and how to appropriately treat them. I dont like talking to people as it's hard and I get emotional and had such a caring individual who had my best interest at heart. So thank you so much for helping me to do something so hard and make it so easy.
~Jacqueline W —Google Play Store
Prescription refill was a completely free process in Alberta, after submitting my HC card. Never asked for a credit card, they must have a billing agreement with AHS. It took about 35mins to get a doctor. Dr. Anam Tariq was fast once connected, she phoned to check my identity first. The pharmacy confirmed they got the request about an hour after I began the process. The app is kind of glitchy but waaaay better than going to a walk-in during covid, would use again.
~Kelsey W —Google Play Store
Easy and fast and free because I’m albertan. I will never go to a walk in again. Dr. Gina Abdul Razzaq was great.
~mallorykittyunicorn —App Store
Dr Rabeea Amen was very thorough and helpful.
~Skate4Jesus —App Store
Best app ive had in a long time. No more taking off work to sit in a disease infested waiting room. Its like bringing a little slice of private healthcare to canada. Love to see it
~G.sora —App Store
Compassionate, prompt care from the comfort of my home. I received the lab requisition I needed in under an hour. Highly recommended.
~KassYOW —App Store
Connect with a licensed Alberta online doctor — No walk-in required
Alberta, located in western Canada, is home to over 5 million people — but access to everyday healthcare hasn’t kept pace with that growth. About 650,000 Albertans are currently without a family doctor. Even among those who have one, only 54% can get an appointment when they actually need it. Many end up in walk-in clinics or emergency rooms for problems that don’t require emergency care.
Your Doctors Online brings care directly to you — 24/7, including nights, weekends, and holidays. You can speak with a primary care provider, get a diagnosis, and receive a prescription or doctor’s note without leaving home.
Why Albertans are choosing telehealth over walk-in clinics for healthcare
Why Albertans are choosing telehealth over walk-in clinics for healthcare
Getting urgent care in Alberta often means long waits and limited access, even for simple health concerns. For many people, nearby clinics and emergency rooms are no longer a fast option. Common problems with walk-in clinics in Alberta:
- Hard-to-find family doctors
- Overcrowded emergency rooms
- Basic care still requires in-person visits
- Time off work
- Long travel distances
With telehealth, you can skip the waiting room and get a range of healthcare services, including:
- Same-day medical advice from fully licensed Canadian physicians
- No travel or waiting rooms, even in rural Alberta
- Care available 24/7, including nights and weekends
- Specialist referrals from home
Real doctor’s notes for work or school in Alberta
In Alberta, employers can ask for a doctor’s note for sick leave if you’re off work for several days, miss work often, or need job-protected illness leave (up to 27 weeks as of January 1, 2026).
Schools, colleges, and universities may also ask for a doctor’s note for missed classes, tests, or exams to approve absences or exam deferrals.
Because of family doctor shortages and busy clinics, getting a doctor’s note in person can take hours or even days. Many people end up waiting in clinics while feeling sick, or missing more work or school, just to get paperwork. With our virtual healthcare services, you can talk to a licensed online doctor in Alberta in minutes, right from home. If a doctor decides a sick note is medically appropriate, you’ll receive one, which is:
- Medically valid and professional
- Written by licensed doctors
- Designed to meet common workplace requirements
- Complies with school requirements
Access online prescription services in Alberta
Common health issues such as UTIs, ear infections, allergies, asthma, and diabetes refills are everyday problems, but in Alberta’s strained healthcare system, getting a prescription isn’t always easy. With family doctor shortages and packed walk-in clinics, people often wait hours (or days) just to renew a medication or start treatment.
Whether you’re in downtown Calgary, Edmonton, or a rural community such as High Prairie, our online doctors in Alberta can prescribe medications in minutes. You can also enjoy free prescription delivery to the pharmacy of your choice. Examples of prescription renewals and refills you can get through telemedicine in Alberta:
- Antibiotic prescription for UTIs, sinus infections, or ear infections
- Diabetes medication refills (when clinically appropriate)
- Inhalers for asthma
- Allergy medications
- Birth control renewals
- Skin infection and rash treatments
Skip the waiting room. Get Same-day medical advice from Alberta doctors
In Alberta’s traditional healthcare system, getting medical advice can mean waiting days, weeks, or even months for an appointment. With Your Doctors Online (YDO), you can skip the wait. Simply download the app, describe your symptoms, and start a virtual visit the same day.
What happens during a virtual doctor appointment in Alberta?
A virtual doctor appointment in Alberta works a lot like an in-person clinic, just without the waiting room. It provides quick access to care.
- Describe your symptoms: Start by sharing what’s bothering you, your symptoms, and how long they’ve been going on using your phone or computer.
- Connect with a licensed doctor: You’ll be matched with a licensed Alberta doctor online who can review your concerns and ask follow-up questions by chat, audio, or video.
- Get treatment: The doctor will explain what’s going on, answer your questions, and recommend next steps.
- Prescriptions or notes (if needed): If medically appropriate, the doctor can send a prescription to your Alberta pharmacy or provide a doctor’s note for work or school.
- Clear next steps: You’ll be told what to watch for, when to rest, and when to seek in-person care if symptoms change or worsen.
Virtual appointments are private, secure, and designed for everyday health concerns, so people across Alberta can get care quickly.
Frequently Asked Questions
What is Your Doctors Online?
Your Doctors Online is a 24/7 virtual care service that connects you with licensed doctors through secure chat, audio, or video. You can get medical advice, prescriptions, lab requisitions, and doctor’s notes from your phone or computer, without visiting a walk-in clinic.
How fast can I get an appointment with a doctor in Alberta?
Very fast. Our goal is to connect you with an Alberta physician in under a minute, 24 hours a day, 7 days a week. There’s no need to book days or weeks in advance.
Are your healthcare providers licensed in Alberta?
Yes. All supervising physicians on Your Doctors Online hold active practice permits with the College of Physicians and Surgeons of Alberta (CPSA), or are registered in the CPSA Telemedicine Register as required under Alberta’s Virtual Care Standard of Practice.
What kind of issues can you help with?
We can help with most concerns you’d normally bring to a family doctor or walk-in clinic:
- Cough, cold, flu, fever
- UTIs and other infections
- Skin issues (rashes, acne, sores)
- Stomach problems (nausea, vomiting, diarrhea, constipation)
- Allergies
- Mild mental health concerns (anxiety, low mood)
- Medication questions, refills, and side effects
If we can’t safely manage your condition online, we’ll let you know and tell you where to go next.
When should I not use Your Doctors Online?
We don’t handle emergencies. Call 911 or go to your nearest emergency department if you have:
- Chest pain or trouble breathing
- Signs of stroke (face drooping, arm weakness, speech difficulty)
- Severe injury or major bleeding
- Sudden, severe pain
- Thoughts of self-harm or harming others
We also do not prescribe opioids or controlled substances through virtual care, in line with CPSA’s Virtual Care Standard of Practice.
Can you order lab tests and imaging in Alberta?
Yes. Doctors can provide lab requisitions for bloodwork, urine tests, or some imaging (such as X-rays or ultrasounds) when medically indicated. You take the requisition to a local Alberta lab or imaging centre, and results are reviewed with you.
Can you see my children or other family members?
Yes. With our family-friendly plans, you can get care for yourself and eligible family members, including children and a spouse, as allowed by your plan. You choose who the consultation is for when you start a visit.
Is my information private and secure?
Yes. Your Doctors Online handles personal health information in compliance with Alberta’s Health Information Act (HIA). We use strong encryption and store data securely. Your information is never shared with your employer or third parties without your consent, except where required by law or necessary for your care.
Does the Alberta Health Care Insurance Plan (AHCIP) cover a visit?
Not always through our platform. You can see a doctor through Your Doctors Online with a subscription plan, even without a valid Alberta Health Care card. If you have an AHCIP card, billing arrangements may vary, select a plan when you sign up and care will proceed accordingly.
Your Doctors Online — Alberta’s Leading Virtual Health Care Platform
We are focused on delivering instant online doctors in Canada through our secure and private telemedicine platform.