Virtual care is often better than in-person consultation because of the following potential reasons:

• You save fuel costs 
• You only need a smartphone and an internet connection
• You get healthcare services for all your family members
• You can consult from home, office, school, or anywhere in the city
• You don’t have to book any prior appointments

Get help from licensed Ontario doctors!

Here’s how to get an online prescription in Richmond Hill, Ontario:

1. Download our app and register 
2. Describe your medication needs
3. Consult an available doctor 
4. Get a new prescription, refill, or renewal based on your medical condition
5. Receive your medications from your pharmacy of choice in Richmond Hill

Whether looking for antibiotics or other non-urgent medications, Your Doctors Online is the go-to telemedicine platform for children, adults, and seniors living in Richmond Hill, Ontario. Start your treatment today!

Richmond Hill residents often find it difficult to speak to a family doctor or GP, as many family practitioners are not accepting new patients. If you are looking for urgent care, our virtual visits bring the doctor to you digitally, saving time while delivering the same medical expertise.

Many chronic conditions, including diabetes, hypertension, arthritis, iron deficiency, anemia, or hypothyroidism, require regular lab requisitions. The doctor will email the recommended lab tests so you can take any nearby clinic, hospital, or diagnostic centre in Richmond Hill. 

Yes. Our online doctors provide doctor’s notes in Richmond Hill for work, school, and university. During your virtual consult, describe your illness or situation, and if appropriate, the doctor will issue a medical note verifying your condition and the recommended time off. 

Your Doctors Online is a PIPEDA-compliant platform. We use end‑to‑end encryption for virtual consultations via chat, audio, or even video. Your medical and personal information is assessed by licensed physicians only.

Medications such as opioids, stimulants (like Adderall), and benzodiazepines are classified as controlled substances and cannot be prescribed legally through a telehealth clinic in Ontario. Your Doctors Online does not provide these medications in compliance with medical regulations.

From colds, flu, and UTIs to chronic‑care follow‑ups (asthma, diabetes), skin rashes, mental‑health check‑ins, and prescription refills, most non‑urgent concerns are handled online.

Absolutely. After assessing your symptoms, our online doctor can send an e‑prescription directly to any Richmond Hill pharmacy for same‑day pickup or home delivery.

Yes. At YDO, all consultations use end‑to‑end encryption and comply with Ontario’s PHIPA regulations. Your personal health information stays confidential on Canadian servers.

No special equipment is needed; just a smartphone, tablet, or computer with internet or cellular data. If video isn’t an option, chat and audio medical consultations are available.

During your online visit, simply request a doctor’s note. It will be emailed as a signed PDF immediately after your consultation.

As long as you have internet or phone service, you can start a secure virtual visit. Your location within the city doesn’t affect access to quality care.

Yes. After your virtual consult, the online doctor at YDO can send e‑requisitions for labs or imaging and write referrals to specialists; just bring the digital order to the local facility.

Yes, for most primary‑care needs. Studies show high patient satisfaction and outcomes comparable to in‑person visits for non‑urgent issues, with the added benefits of speed and convenience.