Skip the walk-in lineups. Chat with an online doctor in Vancouver in 5 minutes.

Get around-the-clock care from licensed doctors for UTIs, rashes, anxiety, and more. Start a virtual visit from your couch, bypassing the insurance or appointment hassle.

A happy family

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Your Doctors Online coverage featured in The Week

Get immediate help from a virtual doctor in Vancouver
without booking an appointment

1

Describe your issue

Register online on our telehealth platform, select a payment plan, and describe your symptoms to get started.

2

Chat with a doctor 24/7

Connect with our licensed doctor through secure chat, video, or audio messaging. Get your symptoms evaluated and diagnosed.

3

Get personalized care

Receive referrals, prescriptions, mental health support, lab requisitions, and virtual consultations tailored to your condition.

Skip the long queues at the walk-in clinics.
Get virtual care instantly.

Chat with board-certified doctors from anywhere in Vancouver. No wait, no travel, just expert care at your fingertips.

Your Doctors
Online

Urgent and Primary Care Centre

Metrotown Urgent & Primary Care Centre

City Centre Urgent Primary Care Centre

Talk to an online doctor 24/7, day or night.

Nearly 400,000 people in Metro Vancouver lack a family doctor, leaving residents scrambling for prescription renewals, routine check-ups, and basic medical care.

STI rates are at 4–year highs, overcrowding walk-in clinics, and forcing patients to wait weeks or go untreated. 

Your Doctors Online bridges this gap by offering Vancouverites 24/7 on-demand access to licensed online doctors in BC for consultations, lab requisitions, mental health support, and even sick notes from Sedin twins, Daniel, and other areas.

Granville Street, Vancouver

Frequently asked questions

Whether you’re on Bowen Island, up in Lions Bay, or out in Deep Cove, you can still use Your Doctors Online. With any internet connection, start a chat 24/7, talk to a certified physician, and have prescriptions or lab orders sent to the nearest pharmacy in Metro Vancouver.

You can see an online doctor in Vancouver without insurance through Your Doctors Online. Register on our app, and start your virtual visit. The doctor reviews your symptoms, gives medical advice, and, if needed, sends prescriptions or lab orders to your local pharmacy or clinic.

Our virtual doctors can issue most everyday prescriptions for conditions like asthma, UTIs, strep throat, sinus infections, seasonal allergies, and acne. Examples include:

All prescriptions are sent electronically to your chosen local pharmacy in Vancouver, fast and legally.

We can treat most non-emergency issues online, including, 

  • Colds, flu, coughs, 
  • UTIs
  • Skin problems like rashes and acne
  • Allergies
  • Sinus infections
  • Mild asthma flare-ups 
  • Digestive troubles
  • Headaches and migraines
  • Minor joint or back pain
  • Mental health concerns

Talk to an online doctor to get your issues addressed. 

Yes, our platform is PIPEDA compliant, uses end-to-end encryption, and stores data on secure Canadian servers. Only you and your licensed doctor can access your health information

Ask the doctor for lab testing while you chat or video-call. When medically appropriate, the physician generates a provincially accepted e-requisition for blood work, urine tests, imaging, or STI screening. The PDF arrives immediately in your account and email. Simply present it at any accredited lab or diagnostic center. Results are returned to Your Doctors Online chart for quick review and next-step advice.

During your virtual visit, explain your symptoms and any previous findings. If the doctor decides you need a specialist, such as a dermatologist or cardiologist, they create an electronic referral letter. You receive a PDF in the app and by email, which you can forward or show to any local specialist’s office. The referral includes your clinical notes, so booking and follow-up are seamless.

 Meet our Canadian telehealth doctors

 How we've helped our patients feel better

Phindile Mkhatshwa
This is the best app..You ask anything and the doctors answer you within minutes, i love it.
-brooke snow
It is a good app, it can be helpful with pictures and be very detailed.
-Okiti Stephanie
Wow, these people are such a blessing. Dey give accurate answered to questions asked. Its really too good
-ASIF Khan
Impressive work !! Connecting to a doctor was so quick. I am really impressed.
-Chelsey
Doctor was really great, fast at responding very helpful.
-edith bien aime
Chat with them the doctor that I chat with very helpful and answer all my questions I recommend to anyone.
-Lesego Thejane
The best patient doctors that understand and give you useful information ..I'm really thankful.
-Stephanie Brown
Very informative and very detailed in explanations.Also pleasant and courteous.I would recommend to anyone.
-kulwinder gill
Very helpful, very polite and answers every question in a well mannered way.
-Elijah Mark
I really rate this website a lot, you people don't stick and and im sure you try your best to take swift actions for your patients.

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 Skip the Clinic. Get help right away.

 Your doctor is online and ready to help wherever you are in Vancouver.