Talk to an online doctor in Vancouver 24/7 by chat, phone, or video

Most Vancouver walk-ins close by 8 or 9 pm, the City Centre UPCC closes at 10 pm weekdays and 5 pm Sundays, and HealthLink BC’s Virtual Physician shuts off at 11 pm. HealthLink BC 8-1-1 stays open 24/7 with nurses, but they can’t diagnose, prescribe, or write a sick note. Your Doctors Online runs 24/7 with BC-licensed doctors who can do all three.

Yes, online doctors are eligible to prescribe antibiotics through telehealth when it is medically appropriate. 

As of November 12, 2025, BC’s Employment Standards Act bars employers from asking for a doctor’s note for the first two short-term sick absences of five days or fewer per calendar year. After that, or for longer absences, your employer, school, or insurer can still ask for one. After the visit, you can get a doctor’s note online in BC.

Yes. Our BC doctors can write new prescriptions and refills for most non-controlled medications, including antibiotics for confirmed bacterial infections, blood-pressure meds, asthma inhalers, birth control, antidepressants, and weight-loss medications. The script goes to the Vancouver pharmacy you choose. 

The median wait through the Health Connect Registry sits at 295 days, with about 345,000 people on the waitlist as of March 2026, per the BC Ministry of Health. While you wait, a Your Doctors Online subscription covers most of what a family doctor would handle, including refills, sick notes, lab requisitions, mental health follow-ups, and acute care for everything from UTIs to ear infections.

Yes, and that’s the gap most new BC residents use Your Doctors Online to cover. MSP doesn’t kick in until the month you arrive, and two more calendar months. During the wait, MSP-billing clinics will either turn you away or charge you out of pocket per visit. The $20-a-month plan doesn’t check MSP, so it works on day one of your move, whether you’re a returning Canadian, a permanent resident, a work-permit holder, or an international student.

Yes, our Vancouver doctors can send the prescription to whichever Vancouver pharmacy you pick in the app, including Shoppers Drug Mart, London Drugs, Pharmasave, Rexall, Save-On-Foods Pharmacy, Costco Pharmacy, or an independent in your neighbourhood. New prescriptions and refills route the same way. Most show up ready for pickup within a couple of hours, and same-day delivery is available at some London Drugs and Shoppers locations through their own delivery partners.

To any LifeLabs collection centre in BC, which covers the Lower Mainland, Vancouver Island, and the Interior. Most LifeLabs locations take walk-ins for routine bloodwork, and some tests require an appointment booked through the LifeLabs app or website. The requisition PDF from your virtual visit works the same way as a paper one from a family doctor. You can also use the requisition at a VCH or PHC hospital outpatient lab if a LifeLabs location isn’t close to you.

Yes, when medically appropriate. Wegovy and Ozempic prescriptions for weight management or type 2 diabetes start with a virtual assessment that includes weight, BMI, and metabolic history. Birth control renewals, including combined oral contraceptives, the patch, the ring, and the depo shot, run through a standard virtual visit. Antidepressant prescriptions such as SSRIs and SNRIs are written after a mental health assessment, often paired with counselling. 

Yes, our doctors hold a Canadian medical licence. The CPSBC Virtual Care Practice Standard requires them to disclose their name, the jurisdiction where they’re licensed, and the type of practitioner they are at the start of the visit. The same in-person standard of care applies to the virtual visit, and the physician must be able to arrange in-person follow-up if your situation calls for one. The licence number appears on every prescription, sick note, and lab requisition issued.

Yes, our doctors hold a Canadian medical licence. The CPSBC Virtual Care Practice Standard requires them to disclose their name, the jurisdiction where they’re licensed, and the type of practitioner they are at the start of the visit. The same in-person standard of care applies to the virtual visit, and the physician must be able to arrange in-person follow-up if your situation calls for one. The licence number appears on every prescription, sick note, and lab requisition issued.

Yes. BC’s Personal Information Protection Act (PIPA BC) is the provincial private-sector privacy law that covers private telehealth in BC in place of federal PIPEDA, and it’s enforced by the Office of the Information and Privacy Commissioner for BC. Sessions on Your Doctors Online are encrypted, records are stored under PIPA-compliant safeguards, and you can request a copy of your records or correction of an entry at any time.