Get an online prescription refill and renewals within minutes in Canada
Skip the waiting room and see a licensed Canadian doctor on your schedule to get an online prescription instantly in Canada. Get treatment for acute and chronic conditions.
- Choose any big chain pharmacy or local drug store for delivery
- New prescriptions and refills for patients aged 6 and up
- Adjust the dose for ongoing medication
Trusted by millions for instant online care
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We make getting a same-day doctor's prescription and refills hassle-free
We’ve created a simple, stress-free way to go from your first click to your first dose in just minutes, so you can focus on feeling better instead of chasing paperwork.
On-demand access whenever you need it
No need to sit in a crowded urgent care or wait days for an appointment. Just open the app and connect with a licensed Canadian doctor anytime.
Licensed Canadian doctors
Our team consists of licensed Canadian physicians familiar with telehealth regulations. They prescribe tablets, syrups, capsules, injections, and other medicines only when they are safe.
Most prescriptions are handled in minutes
Our licensed doctors will evaluate your symptoms and provide a prescription when appropriate. Your prescription is sent to your local Canadian pharmacy within 30 minutes.
Can I just ask for a prescription and a refill?
You can request a prescription refill anytime, but the doctor will always assess you first. It’s up to the doctor to decide if a prescription is appropriate. They will review your symptoms, medical history, and any relevant details. If the medication is deemed necessary, the doctor issues it at the correct dosage. If not, they’ll advise on next steps or alternative treatments
Can I get online prescriptions for antibiotics?
Yes, our licensed Canadian doctors are authorised to prescribe antibiotics when medically necessary and appropriate for your symptoms. This can include:
- Amoxicillin for a throat infection
- Azithromycin for chest infection
- Nitrofurantoin for UTI
- Augmentin for a sinus infection
What medications can I get an online prescription for?
From short-term infections to ongoing chronic conditions, an online doctor can prescribe a wide range of common medications, including weight loss injections, antiparasitic medications, and antihistamines, to help you recover. This includes:
- Addyi Prescription
- Accutane Prescription
- Acyclovir Prescription
- Bactrim DS Prescription
We do not prescribe controlled substances. These drugs have strict regulations and usually require an in-person evaluation for safety. Our online doctors will help determine if there’s a safer alternative treatment.
How quickly will my prescription be sent to the pharmacy, and can I choose which pharmacy to use?
You can receive your prescription in under 30 minutes. We work with all Canadian pharmacies, which means you can get a prescription from any local pharmacy. Just choose the one that is near to you and we’ll arrange your prescription.
Can anyone prescribe medication online?
No, only authorised health professionals in Canada can write prescriptions. This includes licensed:
- Doctors (MDs)
- Nurse practitioners
- Pharmacist
- Dentist
- Veterinarian
- Midwife
- Physician assistant
We will connect you with licensed Canadian physicians who are permitted to prescribe medicine via telehealth.
What happens during your prescription consultation?
Your consultation will start with you sharing your symptoms and proof of current medications if you need a refill. Here is what will happen next:
- Dose check-in and medication review: We confirm your current medications, doses, allergies, and recent changes. The doctor looks for drug–drug issues and decides whether your dose should stay the same or needs an adjustment.
- Refill review: If you’re requesting a refill, we check how you’re doing on the medicine, any side effects, and whether monitoring is due before renewing.
- New prescriptions: For new problems, your doctor assesses symptoms and red flags first. If treatment is needed, they select an appropriate medicine and dose. If not, you’ll get clear self-care or testing advice.
- Renewals when your script expires: Our doctors will reassess ongoing need and safety before renewing your prescription for long-term conditions.
How to get your prescription online?
Here’s how a typical online prescription consultation works from start to finish. Whether you’re in a city, a small town or an outlying community in Atlantic Canada, you can get your prescription medications in just minutes:
Describe your symptoms
Register through our website by entering your name, age, and location. Type out your symptoms in your own words. This only takes a minute or two. There’s no paperwork or lengthy forms, just a quick summary so the doctor knows how to help.
Chat with a doctor
You’ll be connected to a licensed doctor in less than 5 minutes. You can chat via text, video, or audio. The doctor will review your information, ask follow-up questions, and discuss your condition. For children, a parent or a guardian can speak on their behalf.
Get a same-day prescription online
If the doctor determines you need a medication, they will send a prescription instantly to your chosen pharmacy. You’ll receive confirmation once it’s sent. Then you simply pick up your medicines at the pharmacy or have them delivered.
Get prescription from our healthcare providers
Dr. Asim Cheema is a board-certified Cardiology and Internal Medicine specialist with nearly 30+ years of clinical experience. He has been operating as an independent practitioner since 2001. He has worked at several leading healthcare institutions in Ontario, including Southlake Regional Health Centre in Newmarket and St. Michael’s Hospital in Toronto. He focuses on the diagnosis, management, and long-term care of complex cardiovascular and internal medicine conditions.
For more than eleven years, Dr. Marsha Dunkley has been committed to providing compassionate, comprehensive medical care to patients across Ontario, British Columbia, and Nova Scotia. Her clinical experience spans chronic conditions such as diabetes, hypertension, and high cholesterol and acute illnesses, including the common cold, seasonal allergies, influenza, and COVID-19.
Dr. Sohail Cheema is a seasoned pediatrician with 30+ years of experience. A 1987 graduate of Nishtar Medical College, he’s recognized for patient-centered care and clear communication. He's a member of the Royal College of Physicians (UK & Ireland) and certified in Ontario. He practices at Halton Healthcare – Georgetown and St. Michael’s Hospital in Toronto.
Dr. Mandy Leideman offers telehealth services and chronic care consultations to patients, whether insured or uninsured. With 30+ years of experience in general practice, she now focuses on long-term care and chronic disease prevention. Dr. Leideman is affiliated with several professional organizations, including the College of Physicians and Surgeons of Ontario, the Canadian College of Family Physicians, and the Canadian Medical Association.
Dr. Kieran Kettyls is a compassionate family physician who specializes in bariatric medicine, women’s health, and in-office procedures. Originally from Calgary, Alberta, he pursued his medical education and training internationally. He provides virtual care for patients across Alberta and British Columbia. He developed an AHS-covered weight loss program focusing on personalized care for obesity, metabolic, and hormonal health.
Dr. Katherine Killoran is a board-certified OB/GYN with over 25 years of experience supporting women through every stage of health. She did medicine from Boston University School of Medicine and completed her residency at the University of Colorado. A breast and cervical cancer survivor, Dr. Killoran offers deeply empathetic care, blending her clinical training with personal experience.
Dr. Richard Honaker is a board-certified physician with more than 40 years of experience in family and emergency medicine. He serves as Chief Medical Advisor at Your Doctors Online and is affiliated with Medical City Plano in Texas. Recognized multiple times by D Magazine and Texas Monthly, Dr. Honaker provides evidence-based care across a wide range of conditions including diabetes, hypertension, and injury care.
Dr. Monique Rainford is an OB/GYN expert and Assistant Clinical Professor at Yale School of Medicine. With 25+ years of experience, she’s led OB/GYN departments at Yale Health and Baltimore Medical System. Her clinical interests include pregnancy, menstrual health, chronic pelvic conditions, and lifestyle medicine. Dr. Rainford advocates for maternal health equity, especially in underserved communities.
Dr. Candice Fraser is an OB/GYN practitioner and founder of Trinity Medical Care. With over a decade of experience, she focuses on reproductive care, menstrual health, and menopause management. Along with medical training and residency, she also holds an MBA in healthcare management, blending business insight with clinical excellence.
Have questions about Your Doctors Online?
What is Your Doctors Online?
Your Doctors Online is a 24/7 virtual clinic that connects you with licensed doctors through secure chat, audio, or video. You can get medical advice, prescriptions, lab requisitions, and doctor’s notes from your phone or computer—without going to a walk-in clinic.
How fast can I talk to a doctor?
Very fast. Our goal is to connect you to our clinical team in under a minute, 24 hours a day, 7 days a week. The connection is less than 30 seconds, and there is no need to book days or weeks in advance.
Are your doctors licensed?
Yes. All supervising physicians on Your Doctors Online are fully licensed in the regions where they practice. They follow the same standards of care as in-person clinics and must comply with their provincial or state medical college or board.
What kind of issues can you help with?
We can help with most concerns you’d normally bring to a family doctor or walk-in clinic, such as:
- Cough, cold, flu, fever
- UTIs and other infections
- Skin issues (rashes, acne, sores)
- Stomach problems (nausea, vomiting, diarrhea, constipation)
- Allergies
- Mild mental health concerns (anxiety, low mood)
- Medication questions, refills, and side effects
If we can’t safely manage your condition online, we’ll tell you and advise where to go next.
When should I not use Your Doctors Online?
We’re not for emergencies. Call 911 or go to the nearest emergency department if you have:
- Chest pain or trouble breathing
- Signs of stroke (face drooping, arm weakness, speech difficulty)
- Severe injury or major bleeding
- Sudden, severe pain
- Thoughts of self-harm or harming others
We also don’t prescribe controlled substances (like narcotics or benzodiazepines) and may redirect you to in-person care when needed.
Can you prescribe medications?
Yes. Doctors on our platform can prescribe most medications when it’s medically appropriate. Prescriptions are sent directly to your preferred pharmacy, and in many cases you can also get home delivery, depending on local pharmacy options. We do not prescribe controlled substances (for example, narcotics, opioids, or certain stimulant medications).
Can I get a doctor’s note online?
Yes. If the doctor determines it’s appropriate, they can provide digital notes (e.g., for work or school). You’ll receive a PDF with the doctor’s name, license details, and contact information that you can download or share. (You can have a more detailed FAQ on your dedicated Doctor’s Note page.)
Can you order lab tests and imaging?
Yes. Doctors can provide lab requisitions (e.g., for bloodwork, urine tests, some imaging like X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back to be reviewed with you.
Can you see my children or other family members?
Yes. With our family-friendly plans, you can use your account to get care for yourself and eligible family members (for example, your children or spouse) as allowed by your plan. You’ll be able to choose who the visit is for when you start a consultation.
Is my information private and secure?
Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with healthcare privacy laws in the regions we serve. Your information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).
