Talk to an online doctor in Alberta — Virtual appointments in minutes
Connect with an online doctor in Alberta in less than 5 minutes and get virtual care for yourself and your family from home. Chat via text, audio, or video to get on-demand treatment for everyday illness or ongoing medical conditions.
Trusted by millions for instant online care
Over 1 million Patients
5-star Doctor Ratings
4.8 Rating
20k+ App Reviews
4.6 Rating
1k+ Trustpilot Reviews
Proudly Featured In
See a virtual doctor in Alberta for everyday care and urgent health concerns
Alberta residents can now conveniently access licensed physicians from the comfort of their home or office with Your Doctors Online. You can book a virtual appointment for the following healthcare services:
How to book an online doctor appointment in Alberta?
Download our telehealth app
Describe your issue
A licensed doctor will start the assessment
Meet our online doctor in Alberta
Meet our Alberta telehealth doctors — Licensed, verified, and available 24/7
Dr. Kieran Kettyls is a compassionate family physician who specializes in bariatric medicine, women’s health, and in-office procedures. Originally from Calgary, Alberta, he pursued his medical education and training internationally. He provides virtual care for patients across Alberta and British Columbia. He developed an AHS-covered weight loss program focusing on personalized care for obesity, metabolic, and hormonal health.
Why do Alberta residents choose Your Doctors Online over walk-in clinics?
Skip the commute and long wait times
Forget sitting in a crowded waiting room for hours when you’re feeling your worst. Talk to primary care providers online in minutes from the comfort of your own home, and get the care you need without the delay.
Access 24/7 care on your schedule
Since illness doesn’t follow a 9-to-5 schedule, neither do we. You can speak with a doctor online at any time and discuss your health needs from your phone.
Licensed healthcare professionals
Our doctors are licensed in Alberta and follow the guidelines of the College of Physicians and Surgeons of Alberta. They can provide treatment for many everyday and chronic health conditions.
Virtual urgent care in Alberta for non-emergency conditions
From skin issues to bacterial infections, our physicians provide care for common health concerns. Here are a few examples:
How our online doctors have helped thousands of Alberta patients
I have been having a lot of issues with doctors here in Alberta. I logged into this app and was talking to someone within 5 minutes. They took the time to understand my issues and how to appropriately treat them. I dont like talking to people as it's hard and I get emotional and had such a caring individual who had my best interest at heart. So thank you so much for helping me to do something so hard and make it so easy.
~Jacqueline W —Google Play Store
Prescription refill was a completely free process in Alberta, after submitting my HC card. Never asked for a credit card, they must have a billing agreement with AHS. It took about 35mins to get a doctor. Dr. Anam Tariq was fast once connected, she phoned to check my identity first. The pharmacy confirmed they got the request about an hour after I began the process. The app is kind of glitchy but waaaay better than going to a walk-in during covid, would use again.
~Kelsey W —Google Play Store
Easy and fast and free because I’m albertan. I will never go to a walk in again. Dr. Gina Abdul Razzaq was great.
~mallorykittyunicorn —App Store
Dr Rabeea Amen was very thorough and helpful.
~Skate4Jesus —App Store
Best app ive had in a long time. No more taking off work to sit in a disease infested waiting room. Its like bringing a little slice of private healthcare to canada. Love to see it
~G.sora —App Store
Compassionate, prompt care from the comfort of my home. I received the lab requisition I needed in under an hour. Highly recommended.
~KassYOW —App Store
Connect with a licensed Alberta online doctor — No walk-in required
Alberta, located in western Canada, is known for its beautiful landscapes, from open prairies, forests, lakes and mountains. But while the province’s population is growing fast (now around 5 million people), access to everyday health care hasn’t kept up.
About 650,000 Albertans are currently searching for a family doctor. Even among people who do have one, only 54% can get an appointment when they need it. Many people resort to walk-in clinics or emergency rooms, even for non-emergency health problems. As a result, Alberta’s average walk-in clinic wait time is now over 66 minutes.
That’s where Your Doctors Online helps. We bring care directly to you 24/7, including nights, weekends, and holidays. You can talk to a primary care provider, get treatment, and receive prescriptions or doctor’s notes without missing work, pulling kids out of school, or spending hours in a waiting room.
Alberta’s trusted virtual clinic for consultations, prescriptions & doctor’s notes
Why Albertans are choosing telehealth over walk-in clinics for healthcare
Getting urgent care in Alberta often means long waits and limited access, even for simple health concerns. For many people, nearby clinics and emergency rooms are no longer a fast option. Common problems with walk-in clinics in Alberta:
- Hard-to-find family doctors
- Overcrowded emergency rooms
- Basic care still requires in-person visits
- Time off work
- Long travel distances
With telehealth, you can skip the waiting room and get a range of healthcare services, including:
- Same-day medical advice from fully licensed Canadian physicians
- No travel or waiting rooms, even in rural Alberta
- Care available 24/7, including nights and weekends
- Specialist referrals from home
Real doctor’s notes for work or school in Alberta
In Alberta, employers can ask for a doctor’s note for sick leave if you’re off work for several days, miss work often, or need job-protected illness leave (up to 27 weeks as of January 1, 2026).
Schools, colleges, and universities may also ask for a doctor’s note for missed classes, tests, or exams to approve absences or exam deferrals.
Because of family doctor shortages and busy clinics, getting a doctor’s note in person can take hours or even days. Many people end up waiting in clinics while feeling sick, or missing more work or school, just to get paperwork. With our virtual healthcare services, you can talk to a licensed online doctor in Alberta in minutes, right from home. If a doctor decides a sick note is medically appropriate, you’ll receive one, which is:
- Medically valid and professional
- Written by licensed doctors
- Designed to meet common workplace requirements
- Complies with school requirements
Access online prescription services in Alberta
Common health issues such as UTIs, ear infections, allergies, asthma, and diabetes refills are everyday problems, but in Alberta’s strained healthcare system, getting a prescription isn’t always easy. With family doctor shortages and packed walk-in clinics, people often wait hours (or days) just to renew a medication or start treatment.
Whether you’re in downtown Calgary, Edmonton, or a rural community such as High Prairie, our online doctors in Alberta can prescribe medications in minutes. You can also enjoy free prescription delivery to the pharmacy of your choice. Examples of prescription renewals and refills you can get through telemedicine in Alberta:
- Antibiotic prescription for UTIs, sinus infections, or ear infections
- Diabetes medication refills (when clinically appropriate)
- Inhalers for asthma
- Allergy medications
- Birth control renewals
- Skin infection and rash treatments
Skip the waiting room. Get Same-day medical advice from Alberta doctors
In Alberta’s traditional healthcare system, getting medical advice can mean waiting days, weeks, or even months for an appointment. With Your Doctors Online (YDO), you can skip the wait. Simply download the app, describe your symptoms, and start a virtual visit the same day.
What happens during a virtual doctor appointment in Alberta?
A virtual doctor appointment in Alberta works a lot like an in-person clinic, just without the waiting room. It provides quick access to care.
- Describe your symptoms: Start by sharing what’s bothering you, your symptoms, and how long they’ve been going on using your phone or computer.
- Connect with a licensed doctor: You’ll be matched with a licensed Alberta doctor online who can review your concerns and ask follow-up questions by chat, audio, or video.
- Get treatment: The doctor will explain what’s going on, answer your questions, and recommend next steps.
- Prescriptions or notes (if needed): If medically appropriate, the doctor can send a prescription to your Alberta pharmacy or provide a doctor’s note for work or school.
- Clear next steps: You’ll be told what to watch for, when to rest, and when to seek in-person care if symptoms change or worsen.
Virtual appointments are private, secure, and designed for everyday health concerns, so people across Alberta can get care quickly.
Frequently asked questions
What is Your Doctors Online?
Your Doctors Online is a 24/7 virtual care service clinic that connects you with licensed doctors through secure chat, audio, or video. You can get medical advice, prescriptions, lab requisitions, and sick notes from your phone or computer.
How fast can I get an appointment with a doctor in Alberta, Canada?
Very fast. Our goal is to connect you to our Alberta clinical team in under a minute, 24 hours a day, 7 days a week. The connection is less than 30 seconds, and there is no need to book days or weeks in advance.
Are your healthcare providers licensed in Alberta?
Yes. All supervising physicians on Your Doctors Online are licensed in Alberta. They follow the same standards of care as in-person clinics and comply with the College of Family Physicians & Surgeons of Alberta.
What kind of issues can you help with through virtual care?
Our Alberta telehealth services can help with most concerns you’d normally bring to a family doctor or walk-in clinic, such as:
- Cough, cold, flu, fever
- UTIs and other infections
- Skin issues (rashes, acne, sores)
- Stomach problems (nausea, vomiting, diarrhea, constipation)
- Allergies
- Mild mental health concerns (anxiety, low mood)
- Medication questions, refills, and side effects
If we can’t safely manage your condition online, we’ll let you know and advise you on where to go next.
When should I not use Your Doctors Online?
We’re not for emergencies. Call 911 or go to the nearest emergency department if you have:
- Chest pain or trouble breathing
- Signs of stroke (face drooping, arm weakness, speech difficulty)
- Severe injury or major bleeding
- Sudden, severe pain
- Thoughts of self-harm or harming others
We also don’t prescribe controlled substances (like narcotics or benzodiazepines) and may redirect you to in-person care when needed.
Can you order lab tests and imaging in Alberta?
Yes. Doctors can provide lab requisitions (e.g., for bloodwork, urine tests, or some imaging, such as X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back for review.
Can you see my children or other family members?
Yes. With our family-friendly plans, you can use your account to get care for yourself and eligible family members (such as your children or spouse), as allowed by your plan. You’ll be able to choose who the primary care visit is for when you start a consultation.
Is my information private and secure?
Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with healthcare privacy laws in the regions we serve. Your information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).
Does the provincial health plan cover an online healthcare provider visit?
Not always. You can see a doctor without the Alberta Health Care Insurance Plan through YDO. Simply select a subscription plan, connect with a licensed doctor, and receive care even when you do not have a valid health card.
Your Doctors Online — Alberta’s Leading Virtual Health Care Platform
We are focused on delivering instant online doctors in Canada through our secure and private telemedicine platform.