Online doctor in London, Ontario - Fast medical care without clinic delays

Your Doctors Online is a 24/7 virtual clinic that connects you with licensed family physicians through secure chat, audio, or video. You can get medical advice, prescriptions, lab requisitions, and doctors’ notes from your phone or computer without going to a walk-in clinic.

Very fast. Our goal is to connect you to our clinical team in under a minute, 24 hours a day, 7 days a week. The connection is less than 30 seconds, and there is no need to book days or weeks in advance for an online consultation. 

Yes. All supervising physicians on Your Doctors Online are licensed to practice in Ontario. They follow the same standards of care as in-person clinics and must comply with their provincial medical college or board.

You can see an online doctor for most concerns you’d normally bring to a family doctor or walk-in clinic, such as:

• Cough, cold, flu, fever
• UTIs and other infections
• Skin issues (rashes, acne, sores)
• Stomach problems (nausea, vomiting, diarrhea, constipation)
• Allergies
• Mild mental health concerns (anxiety, low mood)
• Medication questions, refills, and side effects

If we can’t safely manage your medical issue online, we’ll tell you and advise where to go next.

Our virtual urgent care is not for emergencies. Call 911 or go to the nearest emergency department if you have:

• Chest pain or trouble breathing
• Signs of stroke (face drooping, arm weakness, speech difficulty)
• Severe injury or major bleeding
• Suddenly, severe pain
• Thoughts of self-harm or harming others

We also don’t prescribe controlled substances (like narcotics or benzodiazepines) and may redirect you to in-person care when needed.

Yes. Doctors on our platform can prescribe most medications when it’s medically appropriate. Prescriptions are sent directly to your preferred pharmacy, and in many cases, you can also get home delivery, depending on local pharmacy options. We do not prescribe controlled substances (for example, narcotics, opioids, or certain stimulant medications).

Yes. Doctors can provide lab requisitions (e.g., for bloodwork, urine tests, some imaging like X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back for review.

Yes. With our family-friendly plans, you can use your account to get care for yourself and eligible family members (for example, your children or spouse) as allowed by your plan. You’ll be able to choose who the virtual appointment is for when you start a consultation.

Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with healthcare privacy laws in the regions we serve. Your information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).

Not always. You can see a doctor in London even when you do not have a health card. Simply select a subscription plan, connect with a licensed doctor at a time that works for you, and receive a prescription without insurance, as well as other urgent virtual care services, in minutes.