See an online doctor in 5 minutes - 24/7 virtual clinic in Halifax

Your Doctors Online is a 24/7 virtual clinic that connects you with licensed doctors through secure chat, audio, or video visit. You can get medical advice, prescription refills, lab requisitions, and sick notes from your phone or computer, without going to a clinic near you.

Very fast. Our goal is to connect you to our clinical team in under a minute, 24 hours a day, 7 days a week. The connection is less than 30 seconds, and there is no need to book days or weeks in advance.

Yes. All supervising physicians on our platform are fully licensed in the regions where they practice. They follow the same standards of care as in-person visits and must comply with their provincial medical college.

We can help with most concerns you’d normally bring to a family doctor or nurse practitioner, such as:

• Bacterial infections
• Acne
• Stomach problems (nausea, vomiting, diarrhea, constipation)
• Anxiety, low mood, and other mental health concerns

If we can’t safely manage your condition online, we’ll advise where to go next.

We’re not for emergency care. Call 911 or go to the nearest emergency department if you have:

• Chest pain or trouble breathing
• Signs of stroke (face drooping, arm weakness, speech difficulty)
• Severe injury or major bleeding
• Sudden, severe pain
• Thoughts of self-harm or harming others

We also don’t prescribe controlled substances (like narcotics or benzodiazepines) and may redirect you to in-person care when needed.

Yes. Our healthcare providers can prescribe most medications when it’s medically appropriate. We provide free prescription delivery to your preferred pharmacy, and in many cases, you can also get home delivery, depending on local pharmacy options. We do not prescribe controlled substances (for example, narcotics, opioids, or certain stimulant medications).

Yes. Our doctors can provide lab requisitions (e.g., for bloodwork, urine tests, some imaging like X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back for review.

Yes. Our doctors can provide lab requisitions (e.g., for bloodwork, urine tests, some imaging like X-rays or ultrasounds) when medically indicated. You take the requisition to a local lab or imaging center, and the results are sent back for review.

Yes. With our family-friendly plans, you can use your account to get care for yourself and eligible family members (for example, your children or spouse) as allowed by your plan. You’ll be able to choose who the appointment is for when you start an online visit. 

Yes. Your privacy is a top priority. We use strong encryption and store data securely in compliance with healthcare privacy laws in the regions we serve. Your information is never shared with employers or third parties without your consent, except where required by law or for your care (for example, sending prescriptions or lab orders).

Some provincially funded virtual care options exist in Nova Scotia for people with a valid health card, but availability is often limited, and appointments can be hard to get when you need them. Your Doctors Online is a private virtual clinic, so MSI doesn’t cover visits, but you can skip the wait and speak to a licensed provider within minutes, any time of day.